Summary:
We thought we were being proactive with our virus message. After listening to consumer feedback, we realized that it was mis-interpreted and have turned the pop-up message off.
More Details:
The popup message in ZoneAlarm Free Firewall was intended as an alert to a virus our technology discovered. We wanted to proactively let our users know that ZoneAlarm Free Firewall and other AV products do not fully protect from this virus. It was never our intent to lead customers to believe they have a virus on their computer. This was purely an informative message about a legitimate and serious virus that also included information about the differences in protection of various products, and how to get protection against it. ZoneAlarm is committed to providing our customers with the best protection and considers it our job to proactively alert users whenever a potential risk is looming rather than wait for the damage to be done.