By the ZoneAlarm Team
Did you ever get a ZoneAlarm alert telling you some application is trying to access the Internet? Did you wonder whether to click “Allow” or not?
We don’t want you to have to wonder anymore.
If ZoneAlarm is asking you about an application’s behavior, it’s because it’s one of the rare apps that our community-powered DefenseNet doesn’t have adequate security data about yet. Just in case the app is unknown malware, ZoneAlarm is asking you for permission rather than letting an unknown app send your information out.
View our quick demo on what to do about program alerts:
In general, this is what we are recommending:
Ø Do you trust the application mentioned, or what it’s trying to do?
· If yes, click Allow.
· If you aren’t sure, do a Google Search on the app name to see if you can verify its trustworthiness. Sometimes the name sounds obscure, but turns out to be part of an app you use and trust.
· If you still aren’t sure, jot down the name (you may need it momentarily) and then click Deny, just to be safe.
· If you clicked Deny, but soon afterward your application seems to be blocked from working correctly, use the ZoneAlarm Programs panel to restore its Internet access privileges. The short demo above shows you how or go to: http://download.zonealarm.com/bin/media/resources/supporttutorial/alerts.html.