FAQ - Hard Drive Encryption

Frequently Asked Questions:

  1. What is Hard Drive Encryption?
  2. What ZoneAlarm products have Hard Drive Encryption?
  3. What are the system requirements of Hard Drive Encryption?
  4. How much does Hard Drive Encryption cost?
  5. What if I forgot my Hard Drive Encryption login password and can't login to my computer?
  6. What if I forgot my Hard Drive Encryption login username and can't login to my computer?
  7. How can I get help if I have a question?

1. What is Hard Drive Encryption?

Hard Drive Encryption makes everything on your computer unreadable to unauthorized users. Your own encryption password is required before your computer fully boots up. Your full hard disk is encrypted, including deleted and temporary files, which protects your sensitive data if your disk or computer is stolen or lost. This prevents hackers from breaking into your operating system by removing your disk and using bypass tools or alternative boot media.

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2. What ZoneAlarm products have Hard Drive Encryption?

Hard Drive Encryption is an optional add on feature to ZoneAlarm Extreme Security only.

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3. What are the system requirements of Hard Drive Encryption?

Hard Drive Encryption feature will only install and work with computers that meet the system requirements of ZoneAlarm Extreme Security.

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4. How much does Hard Drive Encryption cost?

Hard Drive Encryption can be added to ZoneAlarm Extreme Security for an additional cost of 29.95 USD

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5. What if I forgot my Hard Drive Encryption login password and can't login to my computer?

If you have never logged into Hard Drive Encryption before, the default password after installation is zonealarm123. (You are then prompted to create your own password.)

If you don't recall the password you created, click on the Help button on your login page to access the Hard Drive Encryption hotline phone number or get help through chat at www.zonealarm.com/chat

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6. What if I forgot my Hard Drive Encryption login username and can't login to my computer?

By default, your Hard Drive Encryption username is the same as your Windows logon username.

If you have uploaded your recovery data with the Recovery Disk Wizard, click on the Help button on your login page to access the Hard Drive Encryption hotline phone number or get help through chat at www.zonealarm.com/chat

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7. How can I get help if I have a question?

If you have installed Hard Drive Encryption you can click on the Help button on your login page to access the Hard Drive Encryption hotline phone number or get help through chat at www.zonealarm.com/chat

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