Frequently Asked Questions:
- What is ZoneAlarm Extreme Security?
- What's new in ZoneAlarm Extreme Security 2013?
- What does ZoneAlarm Extreme Security have that other ZoneAlarm products do not have?
- What key features does ZoneAlarm Extreme Security offer compared to its competitors?
- Do I need to use any other products in addition to ZoneAlarm Extreme Security?
- What system requirements are necessary to run ZoneAlarm Extreme Security?
- How can I get help if I have a question?
1. What is ZoneAlarm Extreme Security?
ZoneAlarm Extreme Security is our most advanced security solution, designed to protect you from the threats that are circulating on the Internet today. Following the ZoneAlarm philosophy of providing multiple layers of protection, it has the following:
- The most advanced firewall in the business to defend your computer from unsolicited connections from the Internet to your computer, and from rogue programs on your computer that try to contact the Internet.
- The world's only Operating System Firewall, which monitors the behavior of each program on your computer to identify malicious programs including root kits.
- An automatic antivirus and antispyware system to detect and eradicate the most advanced malware of our day.
- PC-based and real-world identity theft protection and recovery tools including credit report monitoring (US only).
- Anti-spam with anti-phishing technology to root out useless, offensive and dangerous e-mail.
- Comprehensive parental controls to limit time spent online and helps you block pornography, hate sites, questionable chat rooms, online gambling, profanity and more.
- Web browsing protection including our exclusive dangerous downloads protection; heuristic and signature anti-phishing, private browsing, keylogger jamming and more.
- Do Not Track blocks data collection companies from tracking you online allowing you to control who receives your private data.
- Facebook Privacy Scan checks your recent Facebook activity and alerts you to privacy concerns allowing you to control what others can see.
- Secure online backup for your important photos, music and other files. Includes 128 bit and 256 bit encryption with user-defined encryption keys for the secure transfer and storage of your files with 5 GB of free storage space.
- PC Tune-up to keep your PC running at its maximum performance levels.
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2. What's new in ZoneAlarm Extreme Security 2013?
- New Antivirus Engine:
- Behavioral virus detection: Detects suspicious and dangerous programs that traditional antivirus programs would miss.
- Advanced virus removal: Cleans deep-rooted, hard-to-remove viruses out of your system.
- Virus pre-scan: : Quickly detects viruses during installation to prevent early infection.
- Do Not Track: blocks data collection companies from tracking you online. Control who receives your private data.
- Facebook Privacy Scan: checks your recent Facebook activity and alerts you to privacy concerns. Control what others can see.
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3. What does ZoneAlarm Extreme Security have that other ZoneAlarm products do not have?
Please view our product comparison chart to compare.
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4. What key features does ZoneAlarm Extreme Security offer compared to its competitors?
ZoneAlarm Extreme Security offers several exclusive features that stop attacks our competitors cannot stop. See How We Compare on the product page for a chart of differences. See also The ZoneAlarm Difference.
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5. Do I need to use any other products in addition to ZoneAlarm Extreme Security?
ZoneAlarm Extreme Security is designed to take care of all your computer security needs, but we now also offer a new product for protecting you and your family on Facebook.
Get information about ZoneAlarm SocialGuard here.
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6. What system requirements are necessary to run ZoneAlarm Extreme Security?
To view System Requirement, click here.
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7. How can I get help if I have a question?
ZoneAlarm offers several methods of support on our Support site:
- Customer Service - available to help you with purchase information, license key questions, billing, downloading issues, or refunds.
- Support Center Knowledge Base - online self service knowledge base with the most up to date answers and solutions to any of your purchasing and technical questions.
- Technical Support - with 24/7 live online chat.
- User Forum - provides users of all ZoneAlarm and IMsecure products the ability to share ideas and support each other. This is not an official publication of ZoneAlarm, which is not responsible for the content posted therein.
- Premium Technical Support - One on One Per incident support to resolve any ZoneAlarm issue and Virus, Spyware, and Malware removal and more.
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