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Frequently Asked Questions:

1. What's new in the latest ZoneAlarm Free Antivirus + Firewall?
2. What is ZoneAlarm Free Antivirus + Firewall?
3. What are the system requirements?
4. What happens if I'm running an antivirus product from another company?
5. How is ZoneAlarm Free Antivirus + Firewall different than ZoneAlarm's other products?
6. How do I get help if I have a question?
7. What if I have another software firewall installed on my computer?

1. What's new in the latest ZoneAlarm Free Antivirus + Firewall?

  • Do Not Track: blocks data collection companies from tracking you online. Control who receives your private data.
  • Facebook Privacy Scan: checks your recent Facebook activity and alerts you to privacy concerns. Control what others can see.

2. What is ZoneAlarm Free Antivirus + Firewall?

ZoneAlarm Free Antivirus + Firewall is the most complete free security solution you'll find. It seamlessly integrates award-winning antivirus and World's #1 firewall for maximum protection against malware, hackers, and other Internet threats. It also includes browser security, identity protection and online back-up with free 5GB secure cloud storage space.

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3. What are the system requirements?

To see the System Requirements, click here.

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4. What happens if I'm running an antivirus product from another company?

Running two antivirus products on the same computer can degrade performance and cause system crashes. It is important to uninstall any previously installed antivirus software before installing your ZoneAlarm security product. Note that typical uninstallation using the Windows removal tool (Add/Remove Programs) does not completely remove all of the software components. Go here to read detailed instructions on how to uninstall conflicting antivirus programs.

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5. How is ZoneAlarm Free Antivirus + Firewall different than ZoneAlarm's other products?

ZoneAlarm Free Antivirus + Firewall includes both, a powerful antivirus engine and our firewall for the complete protection your computer needs.

What doesn't it include? It does not include premium features like parental controls,PC Tune-up, and email protection. Also, antivirus signature updates are automated and only happen once per day rather than every hour as in premium ZoneAlarm products. However you still get unlimited manual updates.

Please view our product comparison chart for more details.

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6. How do I get help if I have a question?

See our Support site.

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7. What if I have another software firewall installed on my computer?

Although it is possible to run two different software firewalls on your computer, we do not recommend doing so because it may cause performance problems and system instability.

The risk for potential conflict does not outweigh the benefits. ZoneAlarm Firewall is sufficient protection. We recommend you turn off or uninstall conflicting firewall products.

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