FAQ - ZoneAlarm Free Firewall
Frequently Asked Questions:

1. What's new in the latest ZoneAlarm Free Firewall?
2. What are the major features in ZoneAlarm Free Firewall?
3. Does it work with antivirus solutions?
4. If I have antivirus, do I need firewall?
5. What system requirements are necessary to run ZoneAlarm Free Firewall?
6. Can I use it with other firewalls? What about Windows firewall?
7. Where can I get ZoneAlarm Free Firewall?
8. How can I get help if I have a question?

1. What's new in the latest ZoneAlarm Free Firewall?

The #1 Free Firewall just got even better:

  • Do Not Track: blocks data collection companies from tracking you online. Control who receives your private data.
  • Facebook Privacy Scan: checks your recent Facebook activity and alerts you to privacy concerns. Control what others can see.
  • Community DefenseNet leverages real-time threat data from millions of users to detect the latest attacks

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2. What are the major features in ZoneAlarm Free Firewall?

  • Two-way firewall makes you invisible to hackers and blocks programs from transmitting to them
  • Community DefenseNet leverages real-time threat data from millions of users to detect the latest attacks
  • Identifies and stops hacker programs from doing damage
  • Compatible with antivirus software
  • Wireless Network Detection automatically applies best firewall settings
  • Smart, automated program security means fewer alerts than other firewalls
  • Browser Security:
    • Spy site detection
    • Advanced anti-phishing detection (signature and heuristic)
    • Site security check
    • Do Not Track
    • Facebook Privacy Scan
    • Identity Protection Services (US Only)

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3. Does it work with antivirus solutions?

Yes, antivirus and firewall belong together. Antivirus is important for detecting and removing viruses and spyware, while a firewall is needed to keep hackers out.

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4. If I have antivirus, do I need firewall?

Absolutely, because antivirus does not hacker-proof your computer. You need the ZoneAlarm firewall if you want to:

  • Make your computer invisible to hackers
  • Recognize hacking transmissions disguised as harmless transmissions
  • Identify hacker programs impersonating good programs
  • Stop unknown malware from sending your private data to hackers

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5. What system requirements are necessary to run ZoneAlarm Free Firewall?

See the System Requirements. Not compatible with other software firewalls or security software that includes a firewall. Okay to install over Windows firewalls and use with inbound home router firewalls. See Can I use it with other firewalls? What about Windows firewall?

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6. Can I use it with other firewalls? What about Windows firewall?

ZoneAlarm does not recommend running two firewall software products at the same time because you may experience performance problems.

Unlike the ZoneAlarm Free Firewall, the default Windows firewall does not provide protection against spoofing intrusions, bad programs disguised as good programs, or malware that phones home to hackers. As recommended by Microsoft for performance reasons, ZoneAlarm disables Windows Firewall upon installation so that ZoneAlarm is the only firewall running. If you uninstall your ZoneAlarm product, ZoneAlarm re-enables Windows Firewall.

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7. Where can I get ZoneAlarm Free Firewall?

You can get ZoneAlarm Free Firewall from our website (www.zonealarm.com).

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8. How can I get help if I have a question?

Although the ZoneAlarm Free Firewall does not include free Support, you may find answers through our KnowledgeBase and the ZoneAlarm user community.

  • Support Center Knowledge Base —online self service knowledge base with the most up to date answers and solutions to any of your purchasing and technical questions.
  • User Community —you may want to seek the help of users on the User Forum or our ZoneAlarm Facebook page. Note that ZoneAlarm is not responsible for the content posted by users at these sites.

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