1. Does Zonealarm PRO Antivirus + Firewall monitoring feature recognize my antivirus software?
Currently, the Antivirus Monitoring feature will recognize the following antivirus products:
The Antivirus Monitoring feature is designed to keep your computer safe by detecting installed antivirus software products and alerting you to lapses in protection. This feature can be considered a second line of defense in the event your antivirus auto update feature has been disabled, we will notify you that there is an update for your antivirus program available.
ZoneAlarm looks for virus and spyware updates immediately after installation and on a daily basis after installation.
Anti-spyware products work in a similar manner to antivirus products. They maintain a library of spyware filenames and registry keys, and search for and remove them from your computer. Since there is not an industry standard method for identifying and removing spyware, each anti-spyware product uses their own approach which yields different results.
In addition to detecting and removing spyware, and unlike most other anti-spyware products, ZoneAlarm's anti-spyware can prevent spyware from ever reaching your computer. Prevention is critical for fighting spyware; because once spyware is installed on your computer, damage to the computer, other programs and the user's identity is often already done. In addition, it is much more difficult to remove installed spyware, than to prevent spyware from being installed.
ZoneAlarm works around the clock to provide our customers with the most up to date spyware protection. DefenseNet, which is an early warning system that gathers data from the ZoneAlarm user community on the latest spyware outbreaks, is one of many methods we use to identify new spyware threats. To report spyware threats to ZoneAlarm, please follow the instructions below:
If you would like to send feedback about spyware detections or if you have detected false positive spyware (a legitimate program that ZoneAlarm classifies as spyware) please report it to ZoneAlarm at firstname.lastname@example.org
Please email suspected spyware/malware to ZoneAlarm at email@example.com
To create a password protected ZIP file using WinZip:
Please do not send spyware/malware samples if you feel you cannot do so safely or if it will increase the risk of infection or damage to your system. Do not email this file to others as it could be malicious.