Technical Support

ZoneAlarm Pro

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Support Center Knowledge Base
Online self service knowledge base with the most up to date answers and solutions to any of your purchasing and technical questions.
ZoneAlarm User Forum
Provides users of all ZoneAlarm firewalls a place to share ideas and support each other.
General FAQs
 NEW!  Identity Protection Center
User Guide for ZoneAlarm Security Software (PDF)
  For version 9.1, please click here.
 
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International Support
 
Support also available: ZoneAlarm Pro Support in French ZoneAlarm Pro Support in German ZoneAlarm Pro Support in Spanish
Release History

Hot Issues

1. Does Zonealarm PRO Antivirus + Firewall monitoring feature recognize my antivirus software?
2. How often does ZoneAlarm look for virus and spyware updates?
3. Why do other anti-spyware products detect different spyware than ZoneAlarm?
4. How can I report suspected and false positive spyware or provide feedback about spyware detections to ZoneAlarm?