ZoneAlarm's Customer Service is dedicated to providing solutions to customer issues. For help purchasing ZoneAlarm software, or to get answers to your questions about billing, license key, download issues, or refunds, choose from the options below.
Login to My Account
If you have forgotten your password, need to retrieve a lost license key, had to repeat a software download, or print an invoice, login to our Extended Download Service. This service is available to customers who purchased support online from ZoneAlarm after June 6, 2002.
How to Contact Customer Service
You can speak directly to a Live Customer Service representative through our Live Chat option.
ZoneAlarm User Forum
The ZoneAlarm User Forum provides users of all ZoneAlarm firewalls to share ideas and support each other. Not an official publication of ZoneAlarm, which is not responsible for the content posted therein.