Complete System Requirements for All ZoneAlarm Products

The following minimum requirements are recommended for the best performance levels and experience with our software. Installing our software on computers that do not meet these requirements is possible but will result in a lower-quality user experience, and in particular slower performance.

Operating system requirements

Microsoft® Windows® 7:

Microsoft Windows Vista SP1 or SP2
Business / Home Premium / Ultimate:

Microsoft Windows, XP SP2 or SP3

Feature-specific requirements

Browser security requirements

Spam filtering and MailSafe requirements (not available in all ZoneAlarm products)

Spam Filtering protocols:

Spam Filtering e-mail clients:

MailSafe protocols:

Laptop Hard Drive Encryption requirements (optional add-on; not available in all ZoneAlarm products):
*Note: Your computer will be checked for compatibility with Hard Drive Encryption at installation time. Not all systems will be compatible.

Parental controls (Not available in all ZoneAlarm products):
Parental controls work for any Web browser, and for any program that can be used to surf the Web.

Additional requirements

ZoneAlarm security software works with most types of TCP/IP connections including Ethernet LAN, wireless LAN, DSL, cable modem, and dial-up connections. The ideal resolution for ZoneAlarm security software is 1024 x 768 or higher. Some software screens might not display properly at resolutions of 800 x 600 or lower.

Microsoft Operating Systems Support Status
Current Operating System Support Information:
It is ZoneAlarm's policy to extend protection to customers of all Microsoft Windows operating systems as long as the following conditions apply:

When these above criteria are not met, we will, at the sole discretion of Check Point Software Technologies, discontinue support of the operating system. We will make every attempt to give prior notice to customers before discontinuing support for an operating system.

Operating System

ZoneAlarm End-of-Life Status

Windows 7

Supported
All currently shipping ZoneAlarm products will run without limitation on the Windows 7 operating system.

Windows Vista

Supported
All of our current shipping products run on the Windows Vista operating system. Due to the different needs and functionality of the Vista operating system, some features and functionality on 2000/XP may differ on Vista.

Windows XP

Supported
All of our current shipping products run on the Windows Vista operating system. Due to the different needs and functionality of the Vista operating system, some features and functionality on 2000/XP may differ on Vista.

Windows 2000

Support Discontinued
In 2005, Microsoft ended mainstream support for Windows 2000. In 2010, Microsoft will end extended support for Windows 2000, which will make this operating system less secure and increasingly prone to hacking exploits. ( http://www.microsoft.com/windows/support/endofsupport.mspx ).
As a result, Check Point will cease to support Windows 2000 with the introduction of our version 8.0 ZoneAlarm family of products including ZoneAlarm® Internet Security Suite 2009, ZoneAlarm® Pro, ZoneAlarm® Antivirus, ZoneAlarm® Anti-Spyware, and ZoneAlarm®.

Note about pre-8.0 products:

  • Pre-8.0 products will continue to run on the Windows 2000 operating system and receive signature updates such as virus and spyware signatures. However, there will be new and advanced protection features in post-8.0 ZoneAlarm products that will not be added to pre-8.0 products. ZoneAlarm strongly recommends upgrading to a supported and current version of the Windows operating system.
ZoneAlarm may end services to pre-8.0 products at any time.

Windows 98se/ME

Support Discontinued
On July 11, 2006, Microsoft will end support for Windows 98, 98SE and Me, which will have the resulting effect of making these operating systems less secure ( http://www.microsoft.com/windows/support/endofsupport.mspx ). Windows 98/Me are older operating systems, and therefore inherently more vulnerable to attacks than newer operating systems. Now that Microsoft will no longer provide security updates to this operating system it will become increasingly prone to security vulnerabilities.

Accordingly, Check Point will cease to support Windows 98/98SE/Me with the introduction of our version 6.5 ZoneAlarm family of products including ZoneAlarm® Internet Security Suite, ZoneAlarm® Pro, ZoneAlarm® Antivirus, ZoneAlarm® Anti-Spyware, and ZoneAlarm®.

Note about pre-6.5 products:

  • Pre-6.5 products will continue to run on the Windows 98/98SE/Me operating system. However, there are a few new and advanced protection features in ZoneAlarm products that will not run due to technical limitations of this operating system. ZoneAlarm strongly recommends upgrading to a supported and current version of the Windows operating system.
  • ZoneAlarm may end services to pre-6.5 products at any time.

* - Windows 95 is no longer supported

FAQ for ZoneAlarm End-of-Life Policy

Why does ZoneAlarm have a policy to end support for operating systems?

This policy is in place for several reasons:

What if I have a current update/support subscription for a ZoneAlarm product when you end support for my operating system?

If you purchased a product or product service extension during the period when your operating system was listed under the ZoneAlarm end-of-life section; and that policy was posted online; and support for your operating system was not listed in the system requirements section; a refund will not be provided for your purchase, however we highly encourage you to upgrade your operating system to a safe, supported system and continue to use your current ZoneAlarm product.