ZAS 7 not doing... well anything???
My ZAS is not removing this program from my computer that is causing pop-ups from sites that I know do not have ads. It doesn't even find the program. I also notice a lack of firewall alerts and it just allows uncommon program to access the internet. Does this program even do any security or is it only a false since of security?
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite
Re: ZAS 7 not doing... well anything???
Hi!do you know the program that ZASS is supposed to remove? When do you have installed ZASS 7? Just few days? (If ZA is in "Autolearn" it will allow connecting most of the software you have installed unless is recognised as malware). your ZASS antivirus/antispyware updated? Try to perform a full Antivirus/Antispyware scan but in SAFE MODE.1. Disable system restore;2. Reboot in SAFE MODE3. Manual run ZASS (ZA firewall will be OFF but Antivirus/Antispyware will be functional)3. Run a full ZA AV/AS scan4. Reboot in Normal Mode5. Ensable System restoreHow to start in SAFE MODE: http://www.microsoft.com/resources/d..._failsafe.mspxHow to disable windows SYSTEM RESTORE:http://support.microsoft.com/kb/310405If the above fails you may want to try Ewido online scan at: http://www.ewido.net/en/onlinescan/and also download, update and scan with superantispyware FREE:http://www.superantispyware.com/download.htmlif ALL the above fails please post your Hijackthis log here:http://www.castlecops.com/f67-Hijack...ans_Oh_My.htmlPlease read mandatory steps before posting:http://www.castlecops.com/t102301-Hi...e_Posting.htmlCheers,Fax
Message Edited by fax on 06-18-2007 09:15 AM