Zone Alarm Security Suite blocking all internet downloads
I am a ZASS newbie and have recently installed this product. How do I configure it to allow Firefox to download from the internet?
When ZASS is shutdown, all works - downloads are fine. Thanks
Running XP Pro
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite
Re: Zone Alarm Security Suite blocking all internet downloads
PLEASE make sure you turn off your Mobile Code Control under Privacy. Then try to download the file. After you have download the file, make sure you go back and turn on the Mobile Code Control.
It is likely your Privacy settings causing the problem. The Privacy advisor can help resolve the issue and allow you to customise those sites for your use. You will need to go to the Privacy Panel and click on 'custom' in Cookie Control. Then go to the bottom and enable 'Show Privacy Advisor' click apply then ok.
Next go to the page in question and when the Privacy Advisor alert pops up, click on "Click here for details'' and it should take you to the Site List box where you will see the entry causing the problem. The name of the entry can be found in the "Entry Detail" box at the bottom of the page. Now click on 'options' and turn off the ones that interfer with the page. You may have to try several and then refresh the page until the issue is resolved. Also clean your cache when completed
If the above solutions does not work for you, PLEASE try the following.
Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.
1. Boot your computer into the Safe Mode.
2. Navigate to the c:\windows\internet logs folder.
3. Delete the backup.rdb and iamdb.rdb files in the folder.
4.Then empty the Recycle Bin.
5. Reboot into the normal mode.
How Do I Boot Into Safe Mode?
Let me know if this works