VISTA ZASS 7.1.078.000 No icon, no anti virus
After much hassle over the past 2 days. I believe I have uninstalled and reinstalled ZASS 7.1.078.000.
Windows Sec Ctr 'sees' the ZASS firewall. but not the anti-virus.
Also, there is no icon for ZA, so I can't change the settings.
Does not appear to be loading on start up.
Confused?? so am I!
Operating System:Windows Vista Home Premium
Software Version:7.1 (Vista)
Product Name:ZoneAlarm Internet Security Suite
Re: VISTA ZASS 7.1.078.000 No icon, no anti virus
Welcome to the Forum!
I am very sorry that you are having issues with ZA and hopefully I will be able to help you find a solution.
PLEASE try the following, as this will bring the firewall back to the original settings.
I think is your Zone Alarm database has gotten corrupt and does not remember your Zones settings. Reset your database and see if that will fix it. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.
MAKE SURE you remove ALL the backup.rdb and iamdb.rdb files.
Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.
1. Boot your computer into the Safe Mode.
2. Navigate to the c:\windows\internet logs folder.
3. Delete the backup.rdb and iamdb.rdb files in the folder.
4.Then empty the Recycle Bin.
5. Reboot into the normal mode.
How Do I Boot Into Safe Mode?
PLEASE keep me posted on your results, THANKS.