My Antivirus has been deactivated after installing the latest version of ZA internet security suite
i have just updated my zone alarm suite to version 8_59_00 and the antivirus has been deacivated for no reason i can see, it will update my antivirus and antispyware
but the reactiveate option doesnt sovle itand it automaticly deatates again.
Ideas any one?:robotsad:
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite
Re: Antivirus deactivated on ZA internet security suite
usually it is for:
1. Dates/time on your system is not current or been changed recently
2. Date/time on your PC is not current or been changed recently
3. License information is corrupted.
4. You have malware in your system
5. You are running other conflicting tools
for number 3 remove ZA and reinstall following closely this instruction:
(remember to remove the folder at the end of the document and keep note of your license
Re-download the installer"
Install with default setting
for number 4, run the free tools mentioned in the below post to be sure you are clean:
For number 5 remove (not enough to disable) any overlapping security tools, ZASS does not play nice with spyware doctor, spysweerper, adaware, SpybotS&D, Trojan Hunter, PC tools ThreatFire, AVG, norton, Mcafee, registry protection tools, etc..