ZoneAlarm installs, but when restarted....
When I install zone alarm and then restart my computer it stays stuck on the windows xp loading screen... But, if I reboot and start in safe mode and uninstall zone alarm i can restart my computer again.... Anyone had this same problem or can lead me in the right direction???
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)
Re: ZoneAlarm installs, but when restarted....
Questions: post back answers1- have you properly un-installed any previous firewall ?? = this needs to be done - http://forums.zonelabs.org/zonelabs/...message.id=1541A - What anti-virus are you currently using? full exact name, version.1B - Is this a first time install of ZA? or is this an upgrade attempt?2 - did you use any download managers or web accelerators( often used with dial-up) = [these conflict with ZA
= should not be used]? during ZA install3 - please list other security software -
ex. -anti-spyware Spysweeper, SpywareDoctor, SpyCatcher,
etc. / monitoring/performance software - system mechanics, norton utilties/ backups/ ghosts4 - did you use Internet Explorer 6/ 7 or Firefox or others to download? IE 6/ 7 is preferred.