Free ZA crashes vista before instalation?
when i start the free ZA instalation, my new computer crashes right away.
i have a vista 32x ultimate.
my comp is not slow, its a quad core 2,8 Ghz.
So can someone help me?
If u need more info, just ask it ;)
Operating System:Windows Vista Ultimate
Software Version:7.1 (Vista)
Product Name:ZoneAlarm (Free)
Re: Free ZA crashes vista before instalation?
Have you properly un-installed any previous
firewall/security suite?? Please un-install all previous firewalls
(most new pc/laptops come with pre-installed security software) Attention if you had Norton or McAfee - see -
- strongly urged to use the Removal Tool.2 - don't use download managers nor web accelerators while downloading ZA. And use Internet Explorer 6/ 7 is preferred over Firefox and others for ZA install.3 - prior to downloading, temporarily shut-down/shut-off or un-install any anti-spyware (especially Webroot SpySweeper, SpywareDoctor, CounterSpy, Windows Defender, etc. and you may need to be cautious of any software - monitors, back-ups, performance utilities, (System Mechanics, Norton utilities) etc. = these can conflict with a proper ZA install.4 - http://forums.zonelabs.org/zonelabs/...message.id=145
. If you right click ZA tray icon, see "Help" this is your User Guide = has common settings, customizations, plus troubleshooting - lot's of info.5 - any error codes or messages during the crashes? Please describe in detail. Listing all notable
software, helps - ex. webcams, system mechanics, etc.<hr>