How do I renew my subscription?
I would like to renew my subscription which is set to expire.
The problem is, every time I try I get a "Failed to create user. Duplicate user for E-mail/Login:" message.
Yesterday, it told me I had an invalid password. I promptly responded by requesting a new password from zonealarm which does not currently work.
This is a complete runaround and I find it absurd it has become this difficult to renew my subscription.
Any help you could give would be most appreciated.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite
Re: How do I renew my subscription?
Try Guru fax's link to Live Chat :
I just resolved an issue renewing ForceField with Live Chad.Quick and easy.
Kept getting Errors Occurred! Correct displayed errors and try again, please. License Key is invalid.
Have a nice Day
Message Edited by Charles_B on 07-23-2009 06:09 AM