I have used ZA Pro 6.5 for weeks and only for the past few days I've encountered problems with Gmail
The page just doesn't load
It is blank, nothing, not a 404 error
In privacy I've allowed everything for mail.google.com but it still doesn't work
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro
Welcome to the Forum!
Try resetting your database and see if that will fix it. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.
ZoneAlarm database reset instructions link:
PLEASE keep me posted on your results, THANKS.
Woawwwww... it's a bit brutal...I have spent quite some time creating the expert rules and other customizations...But I may not have the choice :(Anyway thanks for the advice!
It seem to work again...
For the few days when Gmail was not working I was having in my browser "waiting for mail.google.com" then "waiting for 127.0.0.1" and then nothing
Well, no, it is not fixed yet
It was working fine this morning but it no longer works now
I have the "Waiting for 127.0.0.1" for minutes and then nothing
Which Browser are you using?Have you tried an alternative browser yet?Try clearing the browsers cache and seeing if you can establish the connection to Gmail.
Do you run a Host file program?
I am using Moz 1.5
I've not tried it on IE
I don't run a host file program
I'll try to clear the cache and delete the cookies
Great get back to us and let us know if it was resolved.
I think there was a problem between ZA and my anti-virus (Kaspersky)
It seems to work fine now