Tray Icon opens ZA window, but ZA does not allow selecting any of the listed items in gray window.
Running Windows XP Pro, SP2 (+
up to date on upgrades) on HP xw4400 Workstation.
ZA Security Suite 7.0.462.000
Problem:Occasionally when clicking on the ZA Tray Icon, window will open, but will not allow selecting any of the seven items.
Also none of the seven items
"highlight" when the cursor is positioned over any of them.
Next the gray window remains on the lower portion of the desktop and does not go away, but
the listed seven items will go away leaving a blank gray small window.
Appears that ZA is locked up.
Have not seen this problem on previous versions of ZA.
Thought the problem (still not sure) was related to one of the newly installed software programs ( System Mechanic Pro 7, Genie Backup Manager 7), but believe the ZA window display hanging and not allowing selection problem is occurring during
ZA virus/spyware scans.
My question - has anyone experienced this
If so, any suggestions on what is going on?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite