[SOLVED] ZoneAlarm Toolbar crashes IE7
I have recently started having a problem with IE7 crashing, saying an error has occurred and Internet Explorer needs to close. The message indicates that the problem was caused by add-on tcZon1.dll from Conduit Ltd. When I go into the IE add-on manager, there are two items with this file name, both identified as the ZoneAlarm Toolbar. If I disable these items then IE7 runs fine (but without the ZA toolbar, obviously). As soon as I re-enable these items the ZA toolbar comes back, but IE7 crashes again almost immediately. Any ideas?
ZA Free version 9.2.057.000, automatic update enabled.
Re: ZoneAlarm Toolbar/ Conduit toolbar crashes IE7
I did a little searching on Conduit, they are a 3rd party toolbar that appears to be used/ partnered with ZA Free; and I found this on their website > http://www.conduit.com/community/for...threadid=33740 < it appears that their toolbar had problems causing IE to crash. They have issued an 'update/ upgrade' to fix this issue they say.
My recommendations - I notice you have a older version of ZA Free 9.2.057 - maybe you need to update to the latest version 9.2.102.000.
Click here to download the latest version ZA Free firewall > http://download.zonealarm.com/bin/fr...seHistory.html
(if you wish you may un-install your 'old' ZA toolbar in windows add/ remove before the ZA Free 9.2.102 upgrade - just as an extra precaution)
This may resolve your issue.
if the issue persists after the upgrade...
... keep your 'update enabled' and "wait a bit" till it get's sorted one way or another;). Conduit toolbar is used by various software besides ZA.
PS - I'm just curious if you can find the version number for the toolbar? and post back.
:rolleyes: NaiveMelody NYC - 12-5-10 - Watching The Wheels - John Lennon
Re: ZoneAlarm Toolbar crashes IE7
Followed your suggestions:
Uninstalled toolbar (tbZon1.dll file version 22.214.171.124)
Upgraded ZoneAlarm to 9.2.102, which re-installed the toolbar (now tbZone.dll file version 126.96.36.199)
All working great now!