Re: 'New Network Found' - PLEASE DON'T CLOSE UNTIL THIS IS PROPERLY SOLVED !
We have updated the knowledge base article to exclude Free ZoneAlarm.
At this time there is no 100% fix or workaround for this issue if your experiencing it.
We have determined the root cause is corrupt database files and we have a fix for this coming in the next major release in 2011.
Until then you could try resetting the database files by
Holding down on the CTRL+SHIFT keys and right clicking the Z icon in the toolbar and select the RESET option.
We know this is not the best workaround but its all we have right now.
We have seen there are much larger number of users with this issue who run Windows XP verses Windows 7. So migrating to Windows 7 might help also.
This is the Official response from tech support on this matter for now.