I have a problem with my VPN.
I have to connect via IE, and our security portal always tells me, I have a Win32.Backdoor.Server.Gendal.740794 in my system.
But I am unable to find this backdoor.
I tried these programs:
CheckPoint ZoneAlarm Antivirus
McAfee Viruscan 8.7 Patch 3
Avira AntiVir Personal
but there is always the same result. Nothing found. I have no idea, what to do else, except system reinstalation.
thanks for any advices.
Follow ALL the steps as mentioned below:
Malware Clean-up Guidance
[Including posting your log at spywarehammer or bleepingcomputer where malware experts will give you dedicated voluntary support on malware issues].
P.S. Remove all those antivirus scanners, piling up tools will not help, on the contrary, they will just eating resources and block each other. Only use 1 (one) antivirus software.
Hi. I have installed only NOD32 permanently. I have just tried all these AV to be sure, and to be able to find that trojan, but I was unsucesful.
Well... next step is to stop at spywarehammer or bleeping computer for dedicated support as already indicated to you.