Re: Who is using my computer
Welcome to the Zone Alarm User Forum..
This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..
It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
without All the Details about your computer and Software that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..
Whenever posting here, it is always advisable to list Full details of your Computer:
It is normally Helpful when posting here to give full details of your computer setup.
Give the Exact Type and version of Zone Alarm used, Windows Version used, other security tools installed.
is this a First time install?
did it Stopped working recently? other issues? Error messages in the ZA logs?
The More information you post the more likely users here will be able to understand the issue and try to help.
also is this a DeskTop, Laptop computer or Netbook.
Please List any other Security Programs installed as these programs may be conflicting with Zone Alarm.