Problem with request to update to 10.0.250
I recently received a popup with an offer to update my ZA to 10.0.250. When I did so, it told me to reboot the PC to activate the change. The PC went down and would not reboot. Now my PC will not boot from the C: drive at all, although it will boot my LINUX from the CD/DVD drive.
Normally I run Win7 Pro on this computer.
My question is: Is the popup a virus or a real ZA offer and what if anything can I do about getting the PC working again.
Re: Problem with request to update to 10.0.250
You should be able to boot the PC in SAFE MODE. From there run the ZA removal tool: http://download.zonealarm.com/bin/fr...load/clean.exe
If you cannot boot in safe mode then for sure its not a ZA problem. You will need to reinstall your system.
If you cannot re-install your system you may have some hardware problems.
You could google for a forum that helps for system reinstall.