Sudden loss of internet connection
Hello, I am running Windows XP Pro 2002 (SP3), with Zone Alarm Xtreme Security Ver 9.3.037.000 (A/V update 22.214.171.124), also have MBAM Malware Bytes installed.
Everything has been the same for the last year or so, and worked great until about a week ago and my virus scan came up with several trojan type viruses (don't remember what type)... I deleted them... I am not sure if that was when I lost internet connection, as I rarely use the PC, usually use my laptop.
I do know it seemed to work ok with them in quarantine... unless I finally caught one bad enough to shut me down... my daughter has a way of picking stuff up while I am gone.
Now I am not quite sure how to get it all back online.
Re: Sudden loss of internet connection
please follow ALL the steps as suggested here:
Malware Clean-up Guidance <== click here
considering you have been infected by malware you should really have a close look to this:
xyz was not detected. What I should do? <== Click here
Sticky: New Release 10.1.056.000 <== click here for latest version of Zone Alarm Extreme Security