You could try the following.Assuming you 're still also using the other Computer with IE8, XP SP3.
Next time you try to reinstal ZAES.After running the clean.exe.Run the following to remove leftovers from the old standalone ForceField code on you're XP computer.
Dedicated tool to remove the standalone version of forcefield :
Then try to reinstall ZAES on you're XP computer.
Have no other suggestions to offer.
Have a nice Day
Is there some indication that "clear virtual data" is working ? (or for that matter whether ZA extreme Security is actually functioning?)
I have reinstalled the program again on desktop IE8 XP sp3, - and laptop IE9 windows home premium.
I have problems with the supplied CD, installs about 2/3 then says it isn't possible to finish, advising install from website. Having 'saved' the original web installer data to computer. I ran this and apparently program reinstalled ok but with no apparent improvement.
I have exceeded the 30day cash-back period but wonder whether it's best to uninstall and forget about ZA?
At this point you should direct yourself again to the ZA official support beofre its too late and explain in detail the issue including what you have done so far. If you already contacted them go back with the supported ticket number and indicate that what suggested is not working. Here we are just users and can only address common troubleshooting steps.
The link to support is in my signature. Look for the LIVE CHAT icon. Its free for registered users.
Dave, Fax is right.You should address you're issues with Live Chat Support.
Some helpful info.
This is about the only time I use Clear Virtual Data :
In some cases you may need to "clear virtual data".In rare circumstances, files in the virtual file system may become corrupted and stop a browser from opening or web pages from loading.
If this happens, try clicking Clear Virtual Data in the Web Security / Settings.
You can tell if Web Security is working.Click on Settings.Under History, As you continue using your browser the number of MG of potentially harmful data prevented will increase in usage.Good indicator it's working.
Have a nice Day
There is no indication when you clear the virtual data that its cleared.
Its never been an issue since we have had the browser virtulization that anyone needs to know if its cleared.
It works. You click it its cleared.
It not complicated and does not need any indicator of any sort it did clear it.
Talking about two different things here.Read between the lines.
You Clear Virtual Data when the following happen :
In some cases you may need to "clear virtual data".In rare circumstances, files in the virtual file system may become corrupted and stop a browser from opening or web pages from loading.Then you know that it has worked.Corrupt files in the virtual file system eliminated.No more issues with browser.
The following has nothing to do with Clearing Vitual Data : You can tell if Web Security is working.Click on Settings.Under History, As you continue using your browser the number of MG of potentially harmful data prevented will increase in usage.Good indicator it's working.
I'm very clear that I'm talking about " Web Security " functionally in general terms.Nothing to do with "clear virtual data".
Thanks for your patience friends! I have managed to reinstall from the original website after purchasing, rather than the CD - after uninstalling from control panel and using the "cleaning" download. No odd difficulties this time. Had a word with the Chat line - Looks like one must accept that everything is working OK, including the virtualisation !!!
Being of the pre-electronic, wind-up gramophone era, all this technology is just "magic"! No doubt ther will be a few other questions !!!
Regards to all !:)