Ukash malware infection help
ZAES did not detected the Ukash virus, I have my PC blocked. Only windows explorer seems to work, access to ZA not possible. I have tried a system restore in safe mode, but did not work. Desperatly need instructions to remove the malware ?
Toshiba portege with Windows 7, malware name is "Polícia de Segurança Pública Ukash Vírus".
Re: Ukash malware infection help
please follow all the steps as detailed here:
Malware Clean-up Guidance
(if you cannot perform one step skip to the next)
It may be better to post directly your logs at bleepingcomputer or spywarehammer, so you can get a step-by-step cleaning help. The infection me be hard to remove and its done via a rootkit.
.. and for the future, read below:
xyz was not detected. What I should do?