Failed to parse package configuration
Running ZoneAlarm Free Antivirus + Firewall version: 10.2.078.000
Web Identity Protections version: 1.5.396.0
Windows 7 64bit Home Premium
Unable to uninstall Zonealarm through programs in the control panel. Even tried to Uninstall through CCleaner and the clean tool from Zonealarm. Same error, same results. Please help.
Re: Failed to parse package configuration
If you really performed all the steps detailed including running a fresh copy of the ZA removal tool then the only option left before reinstalling WIN7 is to restore the OS to a previous restore point. If you can access the ZA GUI ensure to UNcheck the option of loading ZA at startup (ZA GUI --> Tools --> Preferences).