Firefox 18 Compatability with ZA Pro
Have been advised by Firefox to update to Version 18
When I try to do so it says that ZA is not compatible.
I contacted ZA Live Chat and really got what I consider to be a less than satisfactory answer "We are aware of this but I have no idea when it will be made compatible -we have to wait for the developers to advise us" to the question "when will it be compatible" to enable me to update FF
I have only recently started to try out ZoneAlarm PRO Antivirus + Firewall and found it a little frustrating and disturbing that this was the best answer I was able to get.
Re: Firefox Compatability with ZA Pro
Here is a Quote from the Forum Moderator:
Sticky: Is ZA compatible with Firefox 17.0 ??
You have two choices for a workaround until a new ZA release is available.
Unfortunatly Firefox developers update there software in a manner that always breaks our plugin.
Its just how Firefox does there devlopment and we can't do anything about it.
So, many times we don't have an updated version for several weeks after a release of Firefox to fix our plugin.
1.) Uninstall Firefox 18 and reinstall Firefox 17.01.
2.) Leave it as is since only the 'Site Check' and 'Advanced Download Protection' are affected.
The general toolbar itself will appear in Firefox
Re: Firefox Compatibility with ZA Pro
Originally Posted by normanh2
What is so "less than satisfactory answer"
Support told you what they know. Support does not control compatibility they are not developers.
They gave you a very clear, concise and truthful answer.
Why put down support just because you didn't like hearing the answer personally?