Internet access compromised
I have two computers running Windows 7 on a wired network. Both are protected by Zone Alarm. While on the internet yesterday, a window popped up informing me that Zone Alarm had detected a virus and had taken care of it. However, afterward I could not access the internet on that computer. The second computer and all other devices work fine. I also get the message:Windows can't communicate with the device or resource (primary DNS server) I have gone through the procedures Microsoft has suggested with no success. Any ideas?
Re: Internet access compromised
A little more info would be helpful if you want anyone to begin to start to possibly help you.
What the version of ZA, Right click on the Z icon in the system-tray and select ABOUT and copy that info. (Remove license key info if present)
What was the name of the treated threat ZA detected EXACTLY.
What happens when you do a manual FULL scan with archives selected?
Does it find the threat again or not?