[SOLVED] Update Hang> Try this safe clean up procedure..
Just installed version update, now at
ZoneAlarm Extreme Security version: 11.0.780.000
Vsmon version: 11.0.780.000
Driver version: 11.0.764.000
Antivirus engine version: 18.104.22.168
Antivirus signature DAT file version: 1127529184
AntiSpam version: 22.214.171.12473
Windoze 7 64 bit
Update hangs with "Update in progress" in popup window
Progress bar empty at 0%
Re: Update Hang> Try this safe clean up procedure..
The problem was fixed by:
1) Uninstall using control panel
2) Run clean.exe from ZoneAlarm
3) Install using ZASPSetup_110_780_000.exe
Warning: If you have added any folders/files to the CheckPoint\ZoneAlarm folder, they will be deleted by the above process.
Re: [SOLVED] Update Hang> Try this safe clean up procedure..
Thank you for taking the time to report back!