Infected by Trojan-PSW.Win32.Tepfer.fldj that I can't get rid of. ZA (complete scan with archives) "treats" both infections but they keep recurring almost immediately. Seem to come in thru the email. ZA updates & regular scans dont help. ~~snip~~. Thanks.
Sorry all users here, no ZA staff. Some offtopic remarks needed to go, please keep on topic. So, don't worry, relax, ZA is blocking the suspected infection.
Ensure you cleanup your inbox/mail folders of any suspect e-mail. Double check that you have not by mistake enabled the scanning of email boxes: under the ZA antivirus section --> settings --> advanced settings --> UNcheck "enable mailbox scanning". This is normally UNchecked by default. Otherwise you may risk to delete ALL of your e-mails.
Try to keep your ZA at default to avoid problems unless you know what you are doing.
Then to check if your system is fully clean see below.
Please follow ALL steps as detailed here:
Malware Clean-up Guidance
If you cannot perform one step skip to the next.
If you cannot follow the suggestion then just post your logs at bleepingcomputer or spywarehammer and some volunteers will guide you to clean your system.
Once cleaned ensure you are running the latest version of ZA and that your system is fully up-to-date, see here:
xyz was not detected. What I should do?