Very slow update in zone alram Extreme Security on my Windows 8.1
Mine is also slow, about 8 minutes to download the upgrade by cable, but installs quite rapidly. Did it with earlier versions and now this one. During download computer is very reluctant to do anything else.
Originally Posted by GeorgeV
Running Windows 8.1 Pro 64 bit.
ZoneAlarm Extreme Security version: 12.0.104.000ZoneAlarm license key:
Vsmon version: 12.0.104.000
Driver version: 12.0.102.000
Antivirus engine version: 126.96.36.199
Antivirus signature DAT file version: 1128935456
AntiSpam version: 188.8.131.5273
Any idea how to speed it up appreciated.
Re: Very slow update in zone alram Extreme Security on my Windows 8.1
First of all we are all users here. If you have a valid license you can contact, free of charge, the ZA technical support at the link in my signature. Look for the live chat icon. Also mind the opening time.
You mean upgrade of product versions not antivirus updates? Or you mean AV updates? Not very clear from your post.
What exactly is booting at startup? Other security tools? Backup tools? Optimization tools? Graphic tools? Game tools? Other third party tools? How much memory (RAM) do you have and how much is really available?
Slow operation may be linked to not enough RAM available, fragmented hard disk, OS issues, left overs from non functional software, malware problems and many more possibilities.... etc.
Btw, the AV DAT is very outdated. Is your ZA working at all?