[Solved] Problems with video in web browsers on Windows 8.1
A couple days ago I upgraded from ZA 11 to 12. Immediately after installing ZA 12 I began to have problems with sites like Hulu, YouTube, etc.
I assume that something in my configuration between video streaming and my ZA 12 configuration are conflicting. I found several other threads that referenced similar problems, but did not see any firm resolutions. Just wondering if someone has found a culprit.
Will experiment and post anything here that I discover that may help.
ZoneAlarm Extreme Security version: 12.0.104.000
Vsmon version: 12.0.104.000
Driver version: 12.0.102.000
Antivirus engine version: 22.214.171.124
Antivirus signature DAT file version: 1132640736
AntiSpam version: 126.96.36.19973
Re: Problems with video in web browsers
Well that did not take too long. Everything seems to be working for me now.
1. I upgraded my Adobe Flash.
2. I upgraded my Adobe Shockwave.
3. I reset to my Zone Alarm defaults and rebooted.
4. Cleared my browser cache
Unfortunately I did all four at once and did not bother testing in between.
For reference I am running Win 8.1 64 bit. Hope the steps may help anyone else with the same issue.
I will keep running and update in a few days if there are any changes.