Thanks for getting back Bill. It is at least nice to know someone cares. Unfortunately, as I said above, I turned off all the components including programme control, firewall, viruscan etc.. It did not work until I uninstalled the whole suite.
The toolbox is a piece of software that shows items such as how much ink is left in the ink cartridges, how much ink the printer is using per page and does other functions such as clean printheads, calibrate printheads etc.. The printer has worked without the toolbox but then one of the processes of the toolbox takes up 100% of the CPU and I have to kill it manually. Before someone says it, I did grant that process permission in programme control together with all other processes that even had the smallest chance of having something to do with the printer and it still didn't work.
I know it doesn't sound like a big deal but I am really annoid that I pay money for software like toolbox which doesn't seem to be compatiable with any Security Suite.