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Thread: ActiveSync + ZoneAlarm Pro

  1. #1
    hofshi Guest

    Default ActiveSync + ZoneAlarm Pro

    Hi,

    I bought a new pocket PC which runs Windows Mobile 5.
    the PPC is Dell Axim X51V.

    I am trying to connect the PPC to my desktop computer using ActiveSync but Zonealarm stops me from doing so.
    when I uninstall ZA, I can sync, but when I reinstall it, ActiveSync can't detect my PPC device.

    The PPC cradle is connected to the computer through a USB cable.
    when I insert the PPC to the cable, a new tray icon appears in my system tray, and it is labels "Local area connection 1"
    after a few seconds, the "local are connection 1" icon get a yellow exclamation mark on it, and it says: "status: limited or no connectivity"

    I have granted full access (5 V marks) to the four applications that are related to Activesync but to no avail.
    can anyone please suggest how I should proceed?

    Thanks,
    Hofshi.

  2. #2
    hofshi Guest

    Default Re: ActiveSync + ZoneAlarm Pro

    an update:

    The only way that I can make ActiveSync recognize my Dell Axim X51V Pocket PC, (without uninstalling ZoneAlarm) is the following:
    1. Turn off the PPC, and leave it in the cradle.
    2. Reboot the desktop computer.
    3. when windows starts, right after ActiveSync loads, but BEFORE ZoneAlarm loads, turn on the PPC.
    4. Voila. ActiveSync detects the PPC and can sync.
    5. if the PPC is removed from the cradle and is put back in the cradle then Sync is not possible, unless you reset the desktop computer and repeat the above steps.

    Can anyone please suggest proper settings in ZoneAlarm Pro that will allow for a more conventional Sync process?

    Thanks,
    Hofshi

  3. #3
    flyyourway Guest

    Default Re: ActiveSync + ZoneAlarm Pro

    Report this to Tech Support.

  4. #4
    hofshi Guest

    Default Re: ActiveSync + ZoneAlarm Pro

    Hi ,
    It turns out that ZA was not to blame in the problem.
    another program was running on my machine and was blocking AS.
    the program's name is PeerGuardian2.
    thanks for trying to help!

  5. #5
    sinniah Guest

    Default Re: ActiveSync + ZoneAlarm Pro - Other Program

    It turns out that ZA was not to blame in the problem.
    another program was running on my machine and was blocking AS.
    the program's name is PeerGuardian2.
    thanks for trying to help!
    How did you find out this other program that was blocking AS
    I have the same problem facing me.
    I have tried all the solutions from both Microsoft Forums and HP ( i own a ipaq 2210)
    I believe the same problem is affecting me.
    This are the error messages I get


    First error message

    Could not connect to device

    Second error

    Cannot verify the version of ActiveSync on your device. A program such as a firewall may be blocking a port AS uses to connect to the device, or you may need to upgrade a more recent version of AS on the PC

    I use version 4.5

    The PDA is HP 2210 and the OS - Windows SE 2003


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