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Thread: Everything fine except auto updates!

  1. #1
    exbrummie Guest

    Default Everything fine except auto updates!

    Updated to the latest Int. Sec. Suite, 65.737.000 and everything appears OK. except for the auto update function. On a couple of occasions I have seen'Z/A updating client' attempting to connect but then it disappears again? In the 'programme control' right at the bottom, the 'Z/A updating client' is shown under 'smart defense' as system, and then the blue ? next to this. When I try to change to three green bars, the programme then decides to change it back again laterto the afore mentioned settings. The manual update facility works fine. Any ideas folks? By the way, my def's for anti virus are 8th.I have a2 free, spybot (rarely used) and Adaware on my pc.

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.5

  2. #2

    Default Re: Everything fine except auto updates!

    When settings to program control seem to be getting forgotten your database may have become corrupted. Reset your database in the following way. Your program customizations will be lost and you will have to reconfigure the program.1. Boot your computer into the Safe Mode. 2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4.Reboot into the normal mode.

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