This is a new problem which appeared for no evident reasons. I was able to sign-on AOL, open AOL radio without any problems at all since I installed this version
7 of ZASS.
Recently, for who ever is familiar with the sign-on of this application, the buffering is stopped and obviously the radio never comes on. I traced the
reason to an OS Firewall (alerts & logs) that indicates "Spawn Process" in the subtype column of the log and subsequent "Blocked" action taken. Highlighting one of the multiple lines (about 12 of them in a few seconds), I see the following description that seems to explain why things do not work. It says: " IE was prevented from launching c:\Program Files\Common Files\Nullsoft\activeX\2.6\AOL Mediaplaybackcontrol.exe or use another program to gain access to privileged ressources".
When I look at the Program Control of ZASS, I can see that this particular program is indeed not running (no green dot in the Active column). IE is running.I have spent hours, keeping meticulously track of adding "allow" green marks in what I thought were the 3 programs involved (IE, AMPX.exe and AOL Playback), turning gradually all sliders in Privacy, Program and even Firewall, but to no avail. Nothing works.On the other hand, turning ZASS completely OFF, allows instantaneous connection which leads me to believe that indeed ZASS is the source of the problem somewhere. Turning ZASS back ON, there is no problem with the application and I can see now that the Mediaplayback program has this little green dot in the active column.In conjunction to this problem, and the day I failed to connect, I started to see "Security Message" appearing on my screen (every time I am trying to launch the program)
saying: "The current Web page is trying to open a site in your trusted site list. Do you want to allow this?Current site: http://music.aol.comTrusted site: http://radaol-prod-rr.streamops.aol.com
I naturally say YES.This seems to address now an I.E. problem (using IE 7) where I do have these 2 sites allowed in the Security, Trusted sites.Remember that if ZASS is OFF, there is no problem, so I do not think the problem resides in the IE settings.Has anyone run into this strange problem ?I sure would appreciate to hear from anyone who has an idea or a way to slove this problem.
Operating System:Windows 2000 Pro
Product Name:ZoneAlarm Internet Security Suite