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Thread: ZA blocking DSL internet connection

  1. #1
    mistyeyes Guest

    Default ZA blocking DSL internet connection

    Hi, I have ZA Free and I am having trouble with it blocking my DSL connection. When I lower my security settings to Med I connect right away. I do worry that this is not good enough security. Also in the advanced settings I only have (disable windows firewall) checked and (filter IP traffic over
    1394). I need to know if I should check (Allow Outgoing DNS/DHCP in Internet and trusted zones) I have no idea what they mean but I know I used to have them checked with dial up. Appreciate any help offered.
    WinXP HE

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Dec 2005

    Default Re: ZA blocking DSL internet connection

    Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

    1. Go to Run type in command , hit 'ok', and type ipconfig /all then press enter. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side.
    2. In ZA on your machine on the Firewall>Zones tab click Add and then select IP Address. Make sure the Zone is set to Trusted.
    3. Click OK and then Apply and see if that works to fix it.
    4. The localhost ( must be listed as Trusted.
    5. The Generic Host Process (svchost.exe) must have server rights for the Trusted Zone.
    Plus it must have both Trusted and Internet Access.

    Best regards.

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