I am using ZASS 7; I downloaded it 2 days ago. After yesterdays scheduled scan, ZA informed me I had 9 viruses on my computer. When I clicked on More info link, it linked me to Kaspersky Lab but the message read "We don't have information about that virus, Try your search again." However I deleted the files, they have been on my computer for a long time and ZA never before informed me they were malicious. After I deleted those files, I tried to access Internet with IE6. I got a warning screen that iexplorer is trying to take control over some files and spying on the keys I am typing etc. I clicked on Deny and checked the box Apply this settings to all suspicious activities etc. Well ever since I did that I do not have access to any files on my PC. When ZASS is running and
I try to open Word, IE, MS Picture Viewer, BSPlayer
or whatever document (excepts WMedia Player)
I get a message
"Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item."
What should I do now? What happened and why I cannot use my programs while ZASS is running? If I
down ZA everything works.
Thank you in advantage, You'd be of great help to me if you could tell me how to solve that problem.
P.S. I read the topic "Complete lock out of computer" and I did everything the Guru advised - run my PC in Safe Mode, found and deleted Internet logs folder etc. It helped only until next Deny click (see above). Now what should I click Accept when asked do I grant permission
Windows XP Pro
ZoneAlarm Internet Security Suite
Message Edited by sylvianeo on 12-04-2007 11:44 AM