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Thread: Unable to add a program to the program control. FNPLicensingService.exe

  1. #1
    steveu Guest

    Default Unable to add a program to the program control. FNPLicensingService.exe

    I keep getting an alert that FNPlicensingService.exe, a component from macrovision that is part of Adobe Acrobat Pro.

    Here is what others have tried to stop it from running but it seems pretty persistent. I don't mind it access the internet, I just want Zone alarm to stop bugging me to allow or deny.

    I tried adding it as a program, I browse to it and click on it and then the zone alarm program select window closes but it is not in the list of programs. How do I stop Zone alarm from reporting it all of the time??????????????


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    Full Version: Where does FNPLicensingService.exe come from?
    Neowin Forums > Help & Discussion Center > Software Discussion & Assistance
    Bryan84
    Nov 8 2006, 14:50
    Does anyone knows where does FNPLicensingService.exe comes from?
    _BeanZ_
    Nov 8 2006, 17:56
    only (software based) reference to FNP I can find is FLEXnet Publisher from Macrovision, which apparently contains a Licensing Module.
    Bryan84
    Nov 9 2006, 01:26
    how the heck it got into my computer running .. ermm any idea which i should uninstall ?
    Hitchhiker427
    Nov 9 2006, 02:17
    This license could be used for a number of pieces of software. It's usually there for higher-end industry based software. For example, all Autodesk software, Matlab, and OrCAD use this to maintain a legit license on the machine (in place of a dongle or something). What software do you have?

    EDIT: I forgot to mention that although this service is set to 'automatic' by default it's usually alright to switch it to 'manual'. The software that it's licensing will turn it on only if it's needed.
    Bryan84
    Nov 9 2006, 09:40
    argh .. maybe because i install Adobe Acrobat 8 ...
    Williamx
    Nov 10 2006, 04:17
    Quote - (bryan09 @ Nov 9 2006, 09:40) [snapback]588029913[/snapback]

    argh .. maybe because i install Adobe Acrobat 8 ...


    Yes, the same as I.
    MikesLogic
    Nov 15 2006, 18:58
    Yeah if you have installed Acrobat 8 you will get this program popping up. It is used for the update feature. One way to quell it is stop the service FLEXnet Licensing Service and set it to disabled, this will prevent it from running which should not be a problem.
    TheNay
    Nov 15 2006, 19:02
    Yup, its Adobe Acrobat 8 wink.gif Sounds fishy to me, privacy issues? hmm...
    I would disable it if I were you. I hate companies who add services that aren't needed.
    CybPsych
    Nov 17 2006, 07:21
    is there a definite way to disable this service permanently?

    i've tried numerous methods including from services.msc, renaming folder, renaming exe, deleting it, etc. etc.. The installshield keep recovering the files from the local cache. If i remove the local cache files, it will definitely ask for it anyway ... mad.gif
    MikesLogic
    Nov 17 2006, 13:57
    I see what keeps putting it back in play. The Acrobat Assistant seems to be the problem. Here is how I stopped it from showing up anymore.

    First kill Acrobat Assistant from your HKLM / Run registry entry.
    Then stop and disable the FLEXnet Licensing Service.

    Or, I've included a reg file that will remove the Acrobat Assistant autorun entry and disable the FLEXnet Licensing Service in case you aren't registry or services savvy. Run that file and kill the FNPLicensingService.exe from Windows Task Manager and you shouldn't see it anymore.
    craft660
    Nov 17 2006, 17:07
    Quote - (MikesLogic @ Nov 17 2006, 14:57) [snapback]588056802[/snapback]

    I see what keeps putting it back in play. The Acrobat Assistant seems to be the problem. Here is how I stopped it from showing up anymore.

    First kill Acrobat Assistant from your HKLM / Run registry entry.
    Then stop and disable the FLEXnet Licensing Service.

    Or, I've included a reg file that will remove the Acrobat Assistant autorun entry and disable the FLEXnet Licensing Service in case you aren't registry or services savvy. Run that file and kill the FNPLicensingService.exe from Windows Task Manager and you shouldn't see it anymore.


    so is this the only way, can't you completely uninstall it or does acrobat reinstall it after every use?
    I feel a bit hesitant having a program from macrovision on my hd
    SpyCatcher
    Nov 17 2006, 17:41
    The only draw back to turning off flex licensing on my end is that photoshop runs very sluggish, have not tested Acrobat 8 to see its reaction.
    MikesLogic
    Nov 17 2006, 19:05
    Running the Distiller launches the Acrobat Assistant(acrotray.exe) which resets fnplicensing thing and reinstalls macrovision **bleep**. Also it seems to randomly reinstall itself I haven't found a fully working work around yet, if I do I will post it here.

    You can delete the Macrovision folder in Program File\Common Files\ after deleting the autorun setting and disabling FLEXnet service.

    I do not use Adobe Photoshop but I imagine it does some of the same things this new Acrobat does, so it is slowing down from reinstalling or restarting the FLEXnet service even though you have it set to disabled.
    Quick Reply
    Nov 27 2006, 12:11
    huh.gif This is an English language forum.


    Why aren't you guys using Foxit Reader instead?
    daring drop
    Dec 5 2006, 17:31
    i have the same problem, FNPLicensingServer, after i installed adobe acrobat pro 8.

    my solution is:
    1. kill the process "FNPLicensingService.exe" from the Task Manager
    2. go to \Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\ and delete the 2 files "FNPLicensingService.exe" and "fnp_registrations.xml" and instead create 2 folders with the same name/extension.

    when you start acrobat now it wont be able to create those 2 files which you have deleted and replaced with the folders, so FNP service wont be able to start.
    i hope this helps for everyone.
    whistle.gif
    daring drop
    Dec 7 2006, 00:09
    looks like the problem is not fully solved no.gif as to me since the acrobat cannot create those files "FNPLicensingService.exe" and "fnp_registrations.xml" so now that the FNP service does not start, while using acrobat i encounter an error message during i work on a file..
    if that FNP service doesnt run, acrobat crashes cry.gif
    Joel
    Dec 21 2006, 21:24
    Quote - (Quick Reply @ Nov 27 2006, 07:11) [snapback]588085354[/snapback]

    Why aren't you guys using Foxit Reader instead?

    Adobe Acrobat is not just a reader.
    treepasser
    Mar 29 2007, 06:50
    Empty the prefetch folder too after u disable the service and remove it from Task Manager.
    X:\windows\prefetch
    by default, windows pretch program components and load them when system starts up.
    way2quik
    Mar 29 2007, 10:16
    i always thought it was because of fineprint or something.. lol.
    now i know it's caused by adobe acrobat..

    i just close it from task manager after .
    Bryan84
    Mar 30 2007, 12:21
    woah you dig out such an old thread biggrin.gif
    Moonshiner
    Jul 7 2007, 06:55
    The problem has never been resolved is why this old thread has been revived. I'm getting tired of the process taking up memory and Adobe running software without our knowledge. FNPLicensingService.exe either has to run or ADOBE just shuts down after a few seconds of viewing a PDF file. I did what "Daring Drop" said to do first and then I ran the reg file by MikesLogic which are both suggestions from last year. Nothing is working today. Any more fresh ideas?
    way2quik
    Jul 8 2007, 08:29
    the program works fine after disabling it.
    i can still view PDF files.
    rbogie
    Jul 13 2007, 06:02
    interesting discussion. query: what's the practical problem with FNPLS? zone alarm logs FNPLS as "activation licensing service" and when i block it from accessing internet there's no problem. Is FNPLS intended to kill bootlegged versions of Acrobat-8? Or just to report home so they can come for you with the army?
    whocares78
    Jul 13 2007, 06:10
    Quote - (bryan09 @ Nov 8 2006, 22:50) *
    Does anyone knows where does FNPLicensingService.exe comes from?



    ever heard of google, it woudl be alot quicker than asking someone here. e.g. it took me all of 30 seconds to find


    If you have recently installed Adobe Acrobat 8, you may have noticed that it launches a process called FNPLicensingService.exe every time you start up your PC. This program is a necessary licensing utility that Adobe uses for the Acrobat software.

    People have tried many different methods to disable the FNPLicensingService, however, Acrobat WILL NOT RUN without this service.

    If you disable the service by using the Services Control Panel (services.msc) or msconfig, Adobe Acrobat will simply re-enable it without asking.
    If you attempt to rename the files or folders, the Adobe Acrobat software will just create a new folder with the necessary files.

    rbogie
    Jul 13 2007, 06:37
    let's find an answer to the question: what's the practical problem with FNPLS? Why stop the service?
    See http://www.macrovision.com/



    Quote - (whocares78 @ Jul 12 2007, 23:10) *
    ever heard of google, it woudl be alot quicker than asking someone here. e.g. it took me all of 30 seconds to find
    If you have recently installed Adobe Acrobat 8, you may have noticed that it launches a process called FNPLicensingService.exe every time you start up your PC. This program is a necessary licensing utility that Adobe uses for the Acrobat software.

    People have tried many different methods to disable the FNPLicensingService, however, Acrobat WILL NOT RUN without this service.

    If you disable the service by using the Services Control Panel (services.msc) or msconfig, Adobe Acrobat will simply re-enable it without asking.
    If you attempt to rename the files or folders, the Adobe Acrobat software will just create a new folder with the necessary files.

    soldier1st
    Jul 13 2007, 07:36
    go with foxit you wont get this kinda stuff with it,adobe is very big apps and very hungry too ffor resources.
    norky
    Jul 13 2007, 13:14
    Quote - (Quick Reply @ Nov 27 2006, 06:11) *
    huh.gif This is an English language forum.
    Why aren't you guys using Foxit Reader instead?



    Acrobat not Acrobat Reader
    GhostAlpha
    Jul 15 2007, 16:49
    Quote - (soldier1st @ Jul 12 2007, 23:36) *
    go with foxit you wont get this kinda stuff with it,adobe is very big apps and very hungry too ffor resources.


    Huh???
    I guess that'd be fine...for people only wishing to >view PDFs.
    It's been said before: Acrobat is not just a reader, whereis Acrobat Reader >is just a reader.
    tryptofan
    Jul 22 2007, 14:08
    I have Acrobat Pro 8 and Photoshop CS2

    I do not like at all the idea that such a silent service could spy us...
    It is against private rights to not explicitly indicate to the user what kind of services will run with the installed software

    so, it is essential to crack such a service

    I am not a specialist in computer, but I block connexion of FNPLicensingService.exe with internet throught the Vista firewall options
    It seems that Acrobat is running ok, but I am not sure that the FLEXnet service can not much communicate with the outside...

    also, is there no way to indicate to Acrobat (via the the registry or a patch) that the FLEXnet service is on whereas the service would be turn off?

    bye
    Seb
    Merecumb
    Aug 28 2007, 10:15
    How exactly can I block a program (eg. FNPLicensingService.exe) from accessing the Internet. Is a Firewall indispensable for this?

    Thx in advance

    Sandro aka Merecumb
    earthsound
    Sep 18 2007, 15:17
    CutePDF Writer is a free PDF writer.

    Quote - (Merecumb @ Aug 28 2007, 05:15) *
    How exactly can I block a program (eg. FNPLicensingService.exe) from accessing the Internet. Is a Firewall indispensable for this?

    Thx in advance

    Sandro aka Merecumb


    Yes, a firewall is what you would use to block an application from accessing the internet.

    My problem with FNPLicensingService.exe is not the activation spying or accessing the internet, but with the buffer overflows I see associated with its use.

    Though I am not personally aware of any exploit(s) that take advantage of a bug in the application, it is certainly probable that someone has looked into it. sad.gif

    For what it's worth, this PDF from Macrovision is the FLEXnet licensing end user guide.

    For those looking to keep FNPLicensingService.exe from running again, you can try this:

    1) make sure you're not running any application that relies on the service
    2) make sure the service is not running...you can either stop it via the services control panel app or by killing it in task manager, etc.
    3) search your HD for FNP_Act_Installer.dll and rename it (i.e. FNP_Act_Installer.dll.OLD)

    Apparently, that's the only way to keep the service from getting restarted. As you know, disabling in the Services Control Panel Applet does not actually disable it as Adobe utilizes svchost.exe to re-enable it.

    disclaimer: if you stop/disable FNPLicensingService.exe and rename all instances of FNP_Act_Installer.dll, your Adobe products may not function properly or may even crash. If you run into problems, simply rename the file back to its original name. I provide this information for educational purposes, only. I do not advocate attempting to circumvent licensing schemes

    [edited to add PDF url & add suggestion on how to keep FNPLicensingService.exe from running again]
    Bryan84
    Sep 19 2007, 02:39
    So far aftr disabling it .. it's running well. My CS3 Photoshop that is.
    earthsound
    Sep 19 2007, 21:23
    Quote - (Bryan84 @ Sep 18 2007, 21:39) *
    So far aftr disabling it .. it's running well. My CS3 Photoshop that is.


    Are you referring to disabling the FLEXnet service via the Services Control Panel app? If you do that and do not rename FNP_Act_Installer.dll, then Adobe will re-enable it eventually via svchost.exe. I don't have Photoshop CS3 to confirm what it does, but I know that Acrobat Pro 8 will do this.

    If you didn't rename the .dll, then check your running processes again after a while & see if FNPLicensingService.exe is running. noexpression.gif
    Bryan84
    Sep 20 2007, 03:18
    Nope I did not rename the .dll. And been for months and I do not see FNPLicensingService.exe again.

    I'm using CS3 Photoshop and Dreamweaver.
    Tarawa
    Sep 26 2007, 06:48
    Thanks for the help Mike..it worked!
    Tarawa
    Sep 26 2007, 07:20
    Quote - (MikesLogic @ Nov 17 2006, 13:57) *
    I see what keeps putting it back in play. The Acrobat Assistant seems to be the problem. Here is how I stopped it from showing up anymore.

    First kill Acrobat Assistant from your HKLM / Run registry entry.
    Then stop and disable the FLEXnet Licensing Service.

    Or, I've included a reg file that will remove the Acrobat Assistant autorun entry and disable the FLEXnet Licensing Service in case you aren't registry or services savvy. Run that file and kill the FNPLicensingService.exe from Windows Task Manager and you shouldn't see it anymore.



    Thanks Mike!
    PsiKnife
    Oct 29 2007, 01:35
    Came across this thread scouring google for answers to my dilemma. The FNPLicensingService has been recently seemingly out of the blue (when not using Acrobat or reading PDF's) trying to access my Kaspersky Anti-Virus security settings. Kaspersky pops up with a warning that this service is trying to change KAV. The problem is, when I block it, it keeps trying at an alarming rate of what seems like hundreds of times per minute (I checked after 10 minutes and it was at roughly a hundred thousand and counting) This process was slowing down my system considerably.

    Stopping it in Administrative Tools, Services, didn't work for me, and the Task manager didn't work either. So this is for anyone that has my issue and wants to just stop it cold without uninstalling it. I used a program called IceSword, which is a Chinese Rootkit eliminator (the English version) and sort of like a more comprehensive version of Task Manager/Process Explorer (I've yet to run in to a program/dll/exe that it couldn't stop cold). It can see everything on your computer (even under the API). With that open I just looked in current processes and found FLexNetLicensingService and killed it dead with Terminate.

    Hope that helps anyone that has my issue.. IceSword is quite powerful.
    Nicholas-c
    Oct 29 2007, 01:41
    i think its the adobe licensing service (if that hasn't been said yet tongue.gif)
    lostinlodos
    Dec 21 2007, 13:20
    Quote - (Nicholas-c @ Oct 28 2007, 19:41) *
    i think its the adobe licensing service (if that hasn't been said yet tongue.gif)


    To answer/solve the entire topic (bump)!
    About:
    This is the running process of a security lock-out program distributed by Macrovision
    It creates/recreates a hardware spicific key to lock a serial number/access number for software to a spicific computer
    It "phones home" every time the locked program is loaded to verify that the software is being used on the correct computer.

    What installs it:
    As said before, mainly high end software AND MOST current Adobe products, (ALL current Adobe multi-program packages)
    The licensing fee for the software is astronomical so you probably won't find it on anything costing less than a few hundred dollars, nor from a non-party company that has a small intended user base.

    Why remove:
    It "phones home"
    It falls into the liberal (free from spying) definition of spyware, as it sends a complete list of installed hardware and software information in a low-encryption translation to the licensee.

    On Acrobat alternatives; Foxit Pro is a PDF CREATOR, a fraction of the cost (pricing that matches the task, not ego inflated), NO spyware included, and includes all the functions that the vast majority of PDF readers/creators would need.
    CelticWhisper
    Dec 21 2007, 15:11
    If you've got the time and the savvy, I would think that another way to stop it would be to run Ethereal/Wireshark and find out where it's trying to connect to, and then kill access to that IP at your router/firewall.
    tabm0de
    Jan 31 2008, 05:14
    Quote - (lostinlodos @ Dec 21 2007, 14:20) *
    On Acrobat alternatives; Foxit Pro is a PDF CREATOR, a fraction of the cost (pricing that matches the task, not ego inflated), NO spyware included, and includes all the functions that the vast majority of PDF readers/creators would need.


    Thread is dead but..

    Acrobat still does allot more then just making pdf file. believe it or not.
    kaffra
    Jan 31 2008, 06:59
    thanks for the tips. this may be old news but i didnt realise adobe was responsible for this service.
    Bryan84
    Feb 1 2008, 00:56
    Woah I'm surprised to still see this biggrin.gif
    This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
    Invision Power Board
    2001-2008 Invision Power Services, Inc.

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: Unable to add a program to the program control. FNPLicensingService.exe

    Open the ZA Program listing and give this three green bars.
    Right click this item and open the Options and in the Security tab, check the first two items. This will give it some leway. Further down on the Security, uncheck the Authentiate Component (checksums) and check the Authenticate component by full path only (verify by file location).
    Make sure this has both trusted and internet access and trusted server allowed.

    Go back to the Main of the Program Control and open the Custom.
    Select the OSFirewall tab and under the State left click the start programs and change this to the two flat bars or system settings. Please change this back after a week of fresh bootups.

    Oldsod.
    Best regards.
    oldsod

  3. #3
    steveu Guest

    Default Re: Unable to add a program to the program control. FNPLicensingService.exe

    The problem is that FNPLicensingService.exe never shows up in the program listing for me to take action on it. I browse to it and try and add it but it does not show up in the list.
    When the alert comes up it does not show the remember this setting.
    Thanks for your help,
    Steve

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: Unable to add a program to the program control. FNPLicensingService.exe

    Hi!

    it does show here, in my case its releted to Adobe Acrobat Professional.
    It is listed with the name: Activation Licensing Service
    Smartdefense gives automatic setting to it as follows: "SuperTrusted" permissions (three green bars) and all the rest red crosses.

    If you do not see it than your ZA settings are corrupted and you may need to reset them. This way:

    1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after reboot

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    steveu Guest

    Default Activation Licensing Service is trying to create a key in the registry.

    Thank you so much for your help, by selecting activation licensing service and showing more information I actually can see that it's the FNP licensing. It is set as you stated.
    I am still getting a large number of annoying pop ups requesting me to allow or deny this registry modification.
    How do I allow it to make registry modifications.
    Thanks for your help,Steve




  6. #6
    Join Date
    Dec 2005
    Posts
    9,057

    Default Re: Activation Licensing Service is trying to create a key in the registry.


    <blockquote><hr>Steveu wrote:
    Thank you so much for your help, by selecting activation licensing service and showing more information I actually can see that it's the FNP licensing. It is set as you stated.
    I am still getting a large number of annoying pop ups requesting me to allow or deny this registry modification.
    How do I allow it to make registry modifications.
    Thanks for your help,Steve




    <hr></blockquote>


    Just allow the alerts. The advice in my earlier post will help.
    Oldsod.
    Best regards.
    oldsod

  7. #7
    Join Date
    Nov 2004
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    localhost
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    Default Re: Activation Licensing Service is trying to create a key in the registry.

    Hi!if you have set the activation Licensing Service to three green bars and you still receive pop-ups that it wants to modify registry entries than your ZA settings are corrupted.To reset ZA setting do the following:1.) Hold down the Ctrl and Shift keys together
    2.) Right click on the ZA icon near your clock
    3.) Choose 'Reset' from the box that comes up
    4.) Choose Yes on the Reset Settings dialog box
    5.) When prompted, choose OK to restart your system
    6.) Follow the on screen configuration prompts after rebootTry to keep ZA at default and you will avoid a lot of problems. Check well your system for malware. ZApro does not come with an antivirus.Corruption of settings is often caused by malware infections, improper shutdown or crash/hang of the system.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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