When I launch MSN Live Messenger, it logs in and my "online contacts" are visible. However, as soon as I click even the mouse (not typing) into the "send" text box, my connection is broken with a MSN Live Messenger Message "You cannot send a message because you are not signed in." Obviouisly, at this point I am suddenly no longer signed in.
I have entered the MSN Live Messenger "Login URL" into the ZA "Trusted Zone" (https://Login.live.com) and told ZA to allow it to run "mobile code", "Session", "Persistent" & "Third Party" Session Cookies.
But still, as soon as I click in the "sending window / box" of MSN Live Messenger for any of my "Online Contacts" it immediately states "You cannot send a message because you are not signed in." and promptly disconnents my session and just as promptly reconnects it.
If I turn off Zone Alarm the problem goes away completely. Now MSN was working up until recently, it is not something I use every week, so could not say how many ZA updates have ocurred since MSN was last working.
I was running Messenger 8.1 but have tonight upgraded to 8.5 just in case this fixed the problem, but no change at all.
This is obviously a known problem with Zone Alarm as I have noted a number of ZA users with similar problems so how come a company with a reputation as big as CheckPoint are not even admitting there is an issue with their software.
I sell Checkpoint to many large corporations and only started using ZA at the recommendation of my Checkpoint sales person, ummmmm .... perhaps I have been a bit gullable there ?
Zone Alarm v7.0.462.000True Vector Security Engine v7.0.462.000Driver version v7.;0.462.000Antivirus Engine 3, DAT File version 945960002Anti Spyware Engine verison 18.104.22.168, DAT File version 01,200802.3415Anti Spam version 22.214.171.12403
Windows XP SP2, ALL latest MS Windows Updates applied.
Any comments from Checkpoint Support Staff .......... ?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite