Charles,I tried to follow your latest instructions, but ZA isn't cooperating. After going to the "Zone" controls for the Firewall and the "Add" control and the "Host/Site" control, I entered the name "Integrity.com"
into the Host box and identified it as my "Internet service provider". I then clicked the "Lookup" link, but ZASS "cannot find Integrity.com". This is what happened before when I tried to get this basic program listed among the "trusted" zones in Zone Alarm. How can I get this basic program listed in the "Trusted" Zone?
I don't know what is going on with Zone Alarm. It started out delivering all of my email messages and then evaluating them into the "accepted inbox" or "rejected" into the "junk" box. I no longer get many messages each day, and some that I usually got are no longer being delivered or seen anywhere. I have a long list of people, companies, and email addresses that are to be "allowed", but ZA doesn't seem to be delivering some of these messages. I don't know why.
You have tried to help me, and I appreciate your effort. If I can't get Zone Alarm to deliver the mail that I seek, I guess that I'll have to get another software security system that will do so. I'll wait for some further instructions from you. No one else seems interested in helping me.