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Thread: PIFTS.exe

  1. #21
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: PIFTS.exe


    <blockquote><hr>JerryYelserp wrote:
    Oldsod, you and ZA should be commended for this forum.... Thanks for not deleting everything.
    ZA Rocks. All Hail ZA!
    <hr></blockquote>


    Thanks.
    I really hate to see any locked and deleted threads and posts.

    Wait a little longer till the Mod shows up.
    Maybe then this thread will be locked or removed.

    I am probably the only za guru at the scence right now so I got the keys to the domain, sort of speaking. So at the moment ... 'I rulz' ...!
    Personally I think Norton/ and Symantec is respectable and very useable (not by myself personally by any means, but I think the company and their products are acceptable).
    It is after all the number one software security vendor on this planet (yet at the planet Oldsod we use other software security on our computers and there symantec is just a myth).

    And there is probably a valid or plausible answer/reason for the new file used by their products.
    Just they have not got their own marketing/public relations people out of bed yet to figure out what it exactly is supposed to be.


    Oldsod.
    Best regards.
    oldsod

  2. #22
    millermia Guest

    Default Re: PIFTS.exe

    Howdy Everyone,

    Like the rest of you, my ZoneAlarm software prompted me about the &quot;PIFTS.EXE&quot; (Norton Downloaded &quot;Update&quot attempting to access the Internet, which I denied. And, after Scroogling ( http://www.scroogle.org/scraper.html -- a safer way of Googling -- I highly recommend it by the way), I too noticed that Norton had removed all forum threads that were attempting to ascertain what the &quot;PIFTS.EXE&quot; was all about.

    I am currently using both Norton SystemWorks and ZoneAlarm.

    Well, after close examination of the ZoneAlarm logs dealing with the &quot;PIFTS.EXE&quot; program, I can pretty well surmise why Norton is embarrassed about all of this. And, may I add... SHAME ON NORTON!

    According to my ZoneAlarm logs, the &quot;PIFTS.EXE&quot; program attempted to access the Internet twice. The first instance was automatically blocked. The second attempt, about 5 hours later, is the one that manually prompted me for a response.

    The first attempt that was automatically blocked was attempting to access a destination DNS of &quot; stats.norton.com &quot;. So, my professional guess is that this supposed Norton &quot;Update&quot; was actually being used by Norton for analytical/statistical/demographic information. In other words, Norton was snooping on its users. Or worse yet, profiling its users.

    The &quot;PIFTS.EXE&quot; file is located within the &quot;C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\Updt61&quot; folder on my hard drive. The &quot;UpdtXXX&quot; folder (where &quot;XXX&quot; may be any 2 or 3 digit number) will most likely be different in your computer. By default, the &quot;Application Data&quot; folder is hidden. So, you may need to unhide the folder first before viewing its contents. And if searching for the &quot;PIFTS.EXE&quot; file, you will need to alter the &quot;More Advanced Options&quot; to include &quot;Search Hidden Files and Folders&quot;. By default, the Windows Search utility does NOT search hidden files/folders.

    In my case, the &quot;Updt61&quot; folder was created on 3/9/2009 at 7:29 p.m. But, the &quot;PIFTS.EXE&quot; file was created on 3/4/2009 at 6:05 p.m. Clearly indicating that Norton planned this &quot;update&quot; (a.k.a sniffer) and programmed it to kick of on 3/9/2009. At least, that is my humble, professional opinion. I hope that I am wrong, but it certainly has a fishy smell to me.

    If anyone uncovers any more information about the &quot;PIFTS.EXE&quot; file, please post your results. Thanks!

    Take care!
    Mike

  3. #23
    ding_dong Guest

    Default more info on PIFTS.exe


  4. #24
    tscq Guest

    Default Re: PIFTS.exe

    The same thing happened to me. I posted a question that said, &quot;What is PIFTS.EXE? C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\Updt155\pifts.e xe&quot;. I posted it at 10:32pm PST and it was removed within a minute. I am no longer able to post a new message or reply to any others.

    I was on the phone with Symantec from 9:00pm PST until 11:00 and got basically no decent answers. They finally admitted it was part of the install process but couldn't tell me what it was for. Every time that I asked why messages were being removed from the Forum, I got transferred to someone else. I started at Tech Support talking to Ella, then got tranferred to Sam in the Virus Removal Dept. I asked him the same questions, then finally I asked to speak to a Supervisor, and got Frank the floor supervisor. He said that it was not a virus but a &quot;System File Issue&quot; and he would have to transfer me to Technical Support. I then spoke to Fahed and asked the same questions. After a while he came back and explained that the system puts out updates every hour and this was part of that process. I asked again why messages about this issue were being deleted from the Norton Forum. While I was on hold, I posted myself to the Norton Forum so see what would happen (see above for that information). My question was again ignored and he then wanted to enter my computer remotely and look for viruses. I said that my question has still not been answered and I feel that something very suspicious was going on with Symantec. I told him that I was not going to allow anyone from Symantec to access my computer because I have lost my trust in the company because of the way I am being treated. I told him that I was finished with the call and would just contact the media and hung up. He called right back and told me he wanted to transfer me to his Supervisor since I was obviously not satisfied with my call. I next spoke to Austin, Case Manager. He basically repeated the same **bleep** as everyone else and would not tell me why my post and others were deleted. I told him that I am done with Norton products and will remove them from all of my computers and others that I have installed their product on. This is crazy! Lets get the word out there! Symantec is digging a big hole with this issue and losing customer trust! What exactly are they trying to install on our systems?

  5. #25
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: PIFTS.exe


    <blockquote><hr>tscq wrote:
    The same thing happened to me. I posted a question that said, "What is PIFTS.EXE? C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\Updt155\pifts.e xe". I posted it at 10:32pm PST and it was removed within a minute. I am no longer able to post a new message or reply to any others.

    I was on the phone with Symantec from 9:00pm PST until 11:00 and got basically no decent answers. They finally admitted it was part of the install process but couldn't tell me what it was for. Every time that I asked why messages were being removed from the Forum, I got transferred to someone else. I started at Tech Support talking to Ella, then got tranferred to Sam in the Virus Removal Dept. I asked him the same questions, then finally I asked to speak to a Supervisor, and got Frank the floor supervisor. He said that it was not a virus but a "System File Issue" and he would have to transfer me to Technical Support. I then spoke to Fahed and asked the same questions. After a while he came back and explained that the system puts out updates every hour and this was part of that process. I asked again why messages about this issue were being deleted from the Norton Forum. While I was on hold, I posted myself to the Norton Forum so see what would happen (see above for that information). My question was again ignored and he then wanted to enter my computer remotely and look for viruses. I said that my question has still not been answered and I feel that something very suspicious was going on with Symantec. I told him that I was not going to allow anyone from Symantec to access my computer because I have lost my trust in the company because of the way I am being treated. I told him that I was finished with the call and would just contact the media and hung up. He called right back and told me he wanted to transfer me to his Supervisor since I was obviously not satisfied with my call. I next spoke to Austin, Case Manager. He basically repeated the same **bleep** as everyone else and would not tell me why my post and others were deleted. I told him that I am done with Norton products and will remove them from all of my computers and others that I have installed their product on. This is crazy! Lets get the word out there! Symantec is digging a big hole with this issue and losing customer trust! What exactly are they trying to install on our systems?
    <hr></blockquote>


    I doubt the symantec employees have any knowledge of the file or the site IP or even have been given an official answer to dole out. So no answer is possible, only the software coders and maybe a few other really know what the file is for and does.

    As for your posts at another forum getting deleted, this ZA forum is not the proper place to discuss this matter. Other forums do not discuss other forum policies and usages.
    Nor is this the proper place to discuss other vendors support issues.

    This is a ZA users forum, not a chat forum.

    Any thing resembling guessing and conjecture is just fear untrust and doubt.
    Until there is any real proof of anything or an answer from your vendor.

    Oldsod.
    Best regards.
    oldsod

  6. #26
    vekter Guest

    Default Re: PIFTS.exe

    Here's something funny I found.

    I've been browsing Yahoo Answers to get the word around about this, and a guy with the EXACT SAME NAME as the man I chatted with from Symantec (Arun) has been asking around as to what's going on.

    Coincidence?

  7. #27
    tscq Guest

    Default Re: PIFTS.exe

    ZA is what alerted me to the problem in the first place. When I tried to go to Norton to find answers, my message got deleted and I was blocked from posting again. So, I came to ZA to try to see if anyone else has answers. Obviously, this is a problem that other ZA users are also dealing with.

  8. #28
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: PIFTS.exe


    <blockquote><hr>millermia wrote:
    Howdy Everyone,

    Like the rest of you, my ZoneAlarm software prompted me about the "PIFTS.EXE" (Norton Downloaded "Update") attempting to access the Internet, which I denied. And, after Scroogling ( http://www.scroogle.org/scraper.html -- a safer way of Googling -- I highly recommend it by the way), I too noticed that Norton had removed all forum threads that were attempting to ascertain what the "PIFTS.EXE" was all about.

    I am currently using both Norton SystemWorks and ZoneAlarm.

    Well, after close examination of the ZoneAlarm logs dealing with the "PIFTS.EXE" program, I can pretty well surmise why Norton is embarrassed about all of this. And, may I add... SHAME ON NORTON!

    According to my ZoneAlarm logs, the "PIFTS.EXE" program attempted to access the Internet twice. The first instance was automatically blocked. The second attempt, about 5 hours later, is the one that manually prompted me for a response.

    The first attempt that was automatically blocked was attempting to access a destination DNS of " stats.norton.com ". So, my professional guess is that this supposed Norton "Update" was actually being used by Norton for analytical/statistical/demographic information. In other words, Norton was snooping on its users. Or worse yet, profiling its users.

    The "PIFTS.EXE" file is located within the "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\Updt61" folder on my hard drive. The "UpdtXXX" folder (where "XXX" may be any 2 or 3 digit number) will most likely be different in your computer. By default, the "Application Data" folder is hidden. So, you may need to unhide the folder first before viewing its contents. And if searching for the "PIFTS.EXE" file, you will need to alter the "More Advanced Options" to include "Search Hidden Files and Folders". By default, the Windows Search utility does NOT search hidden files/folders.

    In my case, the "Updt61" folder was created on 3/9/2009 at 7:29 p.m. But, the "PIFTS.EXE" file was created on 3/4/2009 at 6:05 p.m. Clearly indicating that Norton planned this "update" (a.k.a sniffer) and programmed it to kick of on 3/9/2009. At least, that is my humble, professional opinion. I hope that I am wrong, but it certainly has a fishy smell to me.

    If anyone uncovers any more information about the "PIFTS.EXE" file, please post your results. Thanks!

    Take care!
    Mike
    <hr></blockquote>


    Actually stats.norton.com has been up longer than just with the recently new file from Norton products.
    This site is not new and has been used by norton.com for some time.

    To imply it is stealing info withiout any reason or proof is wrong.
    First get proof or some valid reason as to why this is an evi file, then make the statements.

    Oldsod.
    Best regards.
    oldsod

  9. #29
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: more info on PIFTS.exe


    <blockquote><hr>ding_dong wrote:
    There is more info here: http://chrysler5thavenue.blogspot.co.../piftsexe.html
    <hr></blockquote>
    In a day or two there will be thousands of google results for this file.
    And probably an official statement from symantec.
    In one shape or another.

    Oldsod.
    Best regards.
    oldsod

  10. #30
    vekter Guest

    Default Re: PIFTS.exe


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