If you are having problems with ZoneAlarm and System Restore and want to report to Live Chad, you can copy to clipboard to show an Error or Warning.This will show there is an issue with SR.
I use the Event Viewer to investigate System Restore service errors. To do this, follow these steps:
* Go to Start - Run and type eventvwr.msc and press enter.
* In the left pane click on System.
* Click the gray title Source at the top of the source name column in the right pane to sort by source name, look for "sr" and "srservice." Double-click each of these services, and evaluate the event description for any indication of the cause of the problem. Make note of the Description, EventID and Source of these Event Properties that show an Error or Warning.
I turn off System Restore regularly and then turn back on to purge out.Allow three set points before trying System Restore.I know, I mess enough with SR to do it this way.I just created SR point before installing software.
Detail from Event Viewer :
Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 110
Time: 5:49:34 PM
A restoration to "Before Install Software" restore point occurred successfully.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Hope this helps
Have a nice Day