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Thread: Cannot launch Internet Explorer after installing ForceField

  1. #1
    christc Guest

    Default Cannot launch Internet Explorer after installing ForceField

    Hi,
    I cannot launch Internet Explorer 7 after installing forcefield. I am running XP Pro. ForceField Version 1.2.137.0I have to stop ForceField to be able to launch IE.When IE is launched, and I start ForceField again, I cannot show the ForceField toolbar.FF is basically unusable on my system. How can I fix it?
    Thanks.

    Operating System:Windows XP Pro
    Software Version:
    Product Name:ZoneAlarm ForceField

  2. #2
    naivemelody Guest

    Default Re: Cannot launch Internet Explorer after installing ForceField

    Click here &gt; http://forums.zonealarm.org/zonelabs....id=58677#M620 &lt; read thru the posts in this thread.<hr>In IE 7 - click 'Tools' &gt; Internet Options &gt; Advanced &gt; see &quot;Browsing&quot; &gt; put green check for
    &quot;Enable Third Party Browser Extensions&quot; you will have to restart pc.- have you increased the security levels in IE7 beyond the default settings?- please list your pc set-up, all security software, monitors, etc. - the more info the better to narrow out any 'possible' conflicts. ThreatFire, another sandboxie, etc.- did you install ForceField using IE7 or did you use other browser, firefox, chrome, etc.- if you have ZA Pro or ZA Suite - you may experiment with 'privacy' protection to off. Check 'site' list for ForceField - make allowances, remove blocks.-in ZA program control - make sure FF has allowances, no blocks.

  3. #3
    christc Guest

    Default Re: Cannot launch Internet Explorer after installing ForceField

    &quot;Enable Third Party Browser Extensions&quot; is enabled.
    - have you increased the security levels in IE7 beyond the default settings?I reset it to the default settings.
    - please list your pc set-up, all security software, monitors, etc.
    HP Pavilion ze 5600 laptop running Windows XP Pro.I am running McAfee VirusScan and Webroot Spy Sweeper.I don't have any other ZoneAlarm products.
    - did you install ForceField using IE7 or did you use other browser, firefox, chrome, etc.
    I downloaded ForceField using IE and ran the executable.
    What could prevent ForceField to work properly. Can we get in touch with technical support?
    Thanks in advance.
    Chris

  4. #4
    naivemelody Guest

    Default Re: Cannot launch Internet Explorer after installing ForceField

    Click here for ZA tech support &gt; https://www.zonealarm.com/store/cont...ch_support.jsp<hr>WebrootSpyweeper has IE Shield, BHO Shield are possible blocks. I have SpySweeper antispyware and temporarily shut off these shields when I installed FF.Other possible block could be from McAfee av.
    If you wish you may try to re-install FF again with Spyweeper shields off and possibly McAfee. If you have McAfee firewall with logs, you may wish to check if the firewall reported any blockages/ denials during the FF install.

  5. #5
    christc Guest

    Default Re: Cannot launch Internet Explorer after installing ForceField

    I tried everything without success...I even reinstalled XP SP3 without installing Spysweeper, and disabling McAfee Virusscan prior to installing Forcefield, and I still can't launch IE.Has anyone experienced that and know what the imcompatibility might be?My configuration is the following:XP SP3McAfee viruscan.Office 97
    Thanks in advance.
    Christophe

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