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Thread: forcefield setup says my system is not supported

  1. #1
    roadtrip Guest

    Default forcefield setup says my system is not supported

    I downloaded and tried to install F/F v13.140.000 and get a message stating that my "system is not supported. ZA F/F can only be used with Win XP SP2 or later and Vista 32-bit editions." I am running Vista 32-bit edition.

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm ForceField

  2. #2
    Join Date
    Nov 2004
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    Default Re: forcefield setup says my system is not supported

    Hi!you seem to have several problems with ZAFF, how you resolved the previous one?Sometimes its nice to report back about issues... :8}http://forum.zonelabs.org/zonelabs/b....id=1074#M1074May be you should contact directly ZA technical support at: www.zonealarm.com/tsform It is free for registered users.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    roadtrip Guest

    Default Re: forcefield setup says my system is not supported

    Hello, fax. No, I haven't resolved the other issue as of yet. I tried deleting FF and reinstalling, but my download option has expired, so I had to go to the backup disc I got when purchasing FF and load it with an older version. Now I get a message stating that a new version is available. I down load it and try install with a message poping up telling me that this version is only compatible with Win XP or Vista 32 bit. I AM running Vista 32 bit and have sent a message to tech support about that.

  4. #4
    Join Date
    Nov 2004
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    Default Re: forcefield setup says my system is not supported

    Hi!you can always download the latest ZAFF version here, no need of download subscription:http://download.zonealarm.com/bin/fr...seHistory.htmlCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    roadtrip Guest

    Default Re: forcefield setup says my system is not supported

    Thanks, Guru. The link you suggested worked. What I don't understand is why the link FF tells you to go to does not work. It's the same web site your link sent me to, with the exception of offering a release history with the 32-bit download link, which the FF link does not offer. That link tells me that my edition of Vista 32-bit is not supported when I try to download it.

  6. #6
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: forcefield setup says my system is not supported

    You're welcome!glad to hear the issue is resolved... :8}Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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