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Thread: Internet Explorer 8 with Forcefield clicking of URL/HTTP links does not work

  1. #1
    thedillinger Guest

    Default Internet Explorer 8 with Forcefield clicking of URL/HTTP links does not work

    Hi,I have:Internet Explorer 8.0.6001.18702ZA Forcefield 1.3.140.0Fully patched by auto updates as of yesterday,
    windows xp pro sp 3
    Both licence keys are fine and say i have x days left of product upgradesI recently reinstalled my entire PC, via a format of the drive, i had this setup running previously and i think it was ok, though this was about a week ago when my pc crashed and needed a reinstall (but im sure i could click on links then)
    the problem is when i click on a http:// link within a web page nothing happens, i have this problem on at least two seperate sites that used to work perfectly.
    When i open an unprotected browser i can click on the links - they work.
    Firefox does not have this problem, with or without forcefield being active.



    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm ForceField

  2. #2
    Charles_B Guest

    Default Re: Internet Explorer 8 with Forcefield clicking of URL/HTTP links does not work

    Have you tried to Clear virtual data.

    Since you are using IE8.You could also open an unprotected browser session and completely remove the web cache
    in Internet Explorer 8

    1. From the Safety menu, click Delete Browsing History... .

    2. Check Temporary Internet files and History, and then click Delete.



    You could also uninstall ZA Forcefield 1.3.140.0.Download and install new Ver. 1.3.153.0 since you have a current licence.

    ZoneAlarm
    ForceField Release History

    The latest ZoneAlarm ForceField release is 1.3.153.000. at this link :

    http://download.zonealarm.com/bin/fr...seHistory.html


    ZoneAlarm ForceField User Guide at this link:

    http://download.zonealarm.com/bin/me...dUserGuide.pdf

    Message Edited by Charles_B on 05-20-2009 08:03 PM

  3. #3
    thedillinger Guest

    Default Re: Internet Explorer 8 with Forcefield clicking of URL/HTTP links does not work


    I deleted virtual data, cleared internet explorer cache.followed the download link and i got an error box saying "co create error 0x80004005" but i was able to say ok and it allowed me to download still.closed then uninstalled forcefieldrebooteddeleted the checkpoint/zaforcefield directory because there was 1 file still there called ISWUILib2.dllreinstalled from the downloaded file
    i still have the same problem

  4. #4
    Charles_B Guest

    Default Re: Internet Explorer 8 with Forcefield clicking of URL/HTTP links does not work

    If you have a valid license you can can contact free of charge the ZoneAlarm technical
    support at :

    www.zonealarm.com/tsform


    OR

    Customer Service Live Chat at :

    http://www.zonealarm.com/security/en...ce-support.htm


    Have a nice Day

  5. #5
    thedillinger Guest

    Default Re: Internet Explorer 8 with Forcefield clicking of URL/HTTP links does not work

    I done the live chat and they said this is the first they have heard of this issue, when i clicked on a link within a forum it worked for some reason so i said i would contact again if i get this problem again, which tbh has been there just about all of the time.

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