I recently installed ZAX and was very satisfied with the results until I went to access my Gmail via Outlook (using IMAP, not POP btw). I would click on my Outlook icon, the splash screen would initialize and then the window would close. Thought it might be a program rights issue (esp. since I have Business Contact Manager installed too) so I tried to remove it from the program list and restart as suggested on other forums. No dice. Enabled component control to see if something popped up there. Nada. Thought it might be the email filtering so I turned it all off - no joy. Finally thought: what's different bet. ZASS and ZAX? Forcefield! Turned it off - presto, Outlook loads!!! Then I did some more testing. Seems the issue is with the virtualization. I turned FF back on and Outlook loaded fine until I opened a Firefox with FF on. Then Outlook closed itself. Couldn't get it to reopen so I cleared the virtual data. Presto again. I then discovered I can keep Outlook running as long as I open an unprotected browser if I want to surf the net. Kind of a bummer, but do-able since I like managing my email better thru Gmail than Outlook, but since I use BCM for my current "job search project" it is more convenient to use Outlook when I am on task with that. Hope someone can help me understand if there is something I need to configure differently, or if ZA will fix this situation in future versions. Happy to provide any and all details necessary to contribute to a fix vs. workaround . . . Thanks!
Operating System:Windows XP Pro
Product Name:ZoneAlarm Extreme Security