Possible Firefox Issues :

Clear Firefox Cache

Many problems with loading web pages can be resolved by clearing Firefox's cookies and cache. Open the "Tools" menu, then select "Clear Private Data". Select the following items, then click "Clear Private Data Now":

* Download History
* Cache
* Cookies


Use Firefox's Safe Mode

Sometimes add-ons for Firefox (extensions or themes) can cause problems. Safe Mode runs Firefox with your add-ons disabled. Follow these steps to start Safe Mode:

1. Make sure Firefox is closed (open the "File" menu, then select "Exit&quot
2. Click the Start button, open the All Programs list, and navigate to the Mozilla Firefox folder. Select "Mozilla Firefox (Safe Mode)".
3. When the Safe Mode dialog box appears, click "Continue in Safe Mode"
4. If the problem does not occur in Safe Mode, and extension or theme is likely the cause.


Reset Firefox Preferences

Incorrect settings can cause problems. You can restore Firefox's default settings by following these steps:

1. Close down Firefox completely (open the "File" menu, then select "Exit&quot
2. Click the Start button, open the All Programs list, and navigate to the Mozilla Firefox folder. Select "Mozilla Firefox (Safe Mode)".
3. When the Safe Mode dialog box appears, put a check mark by "Reset all user preferences to Firefox defaults" and "Reset toolbars and controls"
4. Click "Make Changes and Restart"


Troubleshoot Plugins

Sometimes plugins for Firefox (such as Adobe Reader, Flash, Java, QuickTime, RealPlayer, and Windows Media Player) can cause problems. Safe Mode does not disable plugins, but they can be disabled while Firefox is running.

1. Open the Add-ons Window by clicking the "Tools" menu and selecting "Add-ons"
2. Click on the Plugins icon at the top of the Add-ons window
3. Disable each plugin one-by-one until the problem goes away. You do not have to restart Firefox each time.
4. If you encounter a plugin that is causing problems, you may need to update or reinstall it. If the problem continues, you can leave the plugin disabled.


Create a New Profile

A corrupt profile can cause various problems with Firefox. You can try to make a new profile test whether that solves the problem, and if so, copy your data (bookmarks, saved passwords, etc.) to the new profile.

Using Start the Profile Manager. Run dialog, enter the following : " firefox.exe -ProfileManager " for XP.For Vista from Start Search box and Create a new profile using Profile Wizard.

If creating a new profile does not solve the problem, you will need to reinstall Firefox.

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I myself prefer the following method instead of creating a new profile.

It's possible that your Profile folder is corrupted.Backup your Bookmarks(.json) to a folder of your choice.You will need it to restore it later.
Uninstall Firefox and do not save your settings when asked.After uninstall run CCleaner.Exit ZAFF and install Firefox (Firefox/3.0.6) is current.When installing Firefox select do nothing when ask to import from IE.You will restore .json backup.Choose file where you saved your Bookmarks and restore them.
Now install Firefox & Add-ons.Configure all your settings of Firefox.If everything is OK load ZAFF and Clear virtual data.

Also remember that whenever you need to update Firefox you need to turn OFF ForceField, this is also valid for updating or installing add-on or plug-in.

For me this assures a clean install with no issues since version 1.1.079.000 to current 1.3.153.000 .

Hope this information helps.

Have a nice Day

Message Edited by Charles_B on 07-03-2009 05:45 PM